Co-Living Operations Lead

2 days ago


Delhi, Delhi, India Uniliv Full time

Job Summary:

We are seeking a seasoned Operations Manager to oversee the day-to-day operations of our properties, ensuring seamless service delivery and high resident satisfaction.

About Us:

Uniliv is a tech-enabled premium co-living provider specializing in purpose-built student housing. With a mission to redefine the co-living experience, we manage 1000+ beds across Delhi-NCR.

Key Responsibilities:

  • Manage end-to-end operations for existing and new properties, ensuring smooth workflows and efficient resource utilization.
  • Supervise property managers, housekeeping, and maintenance teams.
  • Develop and monitor SOPs to maintain high operational and service standards.
  • Collaborate with the central kitchen and satellite kitchens to ensure consistent quality and timely delivery of F&B services.
  • Monitor budgets, costs, and profitability, ensuring operations remain within financial targets.
  • Implement preventive maintenance plans and manage vendor relationships.
  • Handle resident escalations, feedback, and grievances to ensure high customer satisfaction (CSAT).
  • Track and report key operational metrics, such as occupancy rates and expense ratios.

Qualifications:

We require a Bachelor's degree in Business Administration, Hospitality Management, or a related field. The ideal candidate will possess proven leadership and problem-solving skills, a strong understanding of operations management, including facility management, logistics, and team supervision. Proficiency in using technology and software for task management and reporting is also essential.

What We Offer:

A competitive salary of ₹12 lakhs per annum, performance-based incentives, opportunity to work with a fast-growing brand in a dynamic and innovative industry, and scope for professional growth and career advancement.



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