Renewals and Partner Invoicing Specialist

3 weeks ago

Hyderabad, Telangana, India Ideagen Full time

About Us

Ideagen is a global software company that provides innovative solutions to various industries, including healthcare, finance, and technology. Our software helps organizations to improve their operations, reduce costs, and enhance customer experience.

We are seeking a highly motivated and skilled Internal Renewals & Partner Specialist to join our finance team in India. The successful candidate will be responsible for supporting the partner management function and managing various responsibilities including, order entry, partner administration, Salesforce Management, financial reporting, liaising with external departments and supporting partners.

Responsibilities

  • Manage partner orders, entry into salesforce, renewals and unsure License Files are received in a timely manner
  • Oversee partner finance functions including Referral payments, raising PO's, Invoice management and payment updates
  • Communicate updates to partners on order processing, support issues and invoice updates
  • Develop and improve partner processes across internal systems
  • Oversee salesforce process, hygiene and support the sales team with entering partner orders
  • Consolidate monthly/quarterly reporting on revenue, pipeline and churn across Business Lines
  • Supporting partners with enquiries, escalating issues and resolving challenges internally
  • Administrating partner agreements, Authorization letters, partner consultancy agreements and Technology partner documentation.
  • Create and manage credit notes and align with internal systems
  • Work closely with Partner Management Team, Accounting, Tax, Support & legal teams . Ensure regular & timely updates to the group
  • Ensure all reporting is accurate and timely, and in line with company policies and best practices.
  • Rewards & Other activities as required from time to time.

Skills and Experience

  • Experience of order entry within Salesforce
  • Thorough knowledge of accounting concepts, systems, and procedures
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Experience producing detailed reporting for senior management
  • Strong critical thinking skills, basic accounting principles knowledge, documentation skills, research and
  • resolution skills, data analysis and multi-tasking skills.

Desired Skills:

  • Understanding of technology-based organizations advantageous, ideally SaaS
  • Working knowledge of Salesforce & Zuora

Behavior

  • Ambitious - Drive, Planning & Execution
  • Adventurous- Flexibility & Resilience and Savvy Thinking
  • Community - Collaboration & Communication

What We Offer

Ideagen offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to empowering our employees to maximize their potential and achieve their ambitions.

We believe that our employees are our greatest asset, and we are committed to providing them with the resources and support they need to succeed.

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