Content Moderator Team Lead

3 days ago


Navi Mumbai, Maharashtra, India Lifelancer Full time

Job Summary: We are seeking an experienced Content Moderator Team Lead to join our team at Lifelancer. The ideal candidate will have a strong background in content moderation, with 5+ years of experience and a proven track record of leading teams.

About the Role:

  • Lead a team of content moderators to ensure accurate and timely review of online content
  • Develop and implement training programs to improve moderator performance and efficiency
  • Collaborate with cross-functional teams to identify and address process gaps and areas for improvement
  • Maintain confidentiality and data security in all interactions

Responsibilities:

  1. Conduct daily huddles to discuss performance, process updates, and organizational initiatives
  2. Provide guidance to team members on task management and workflow optimization
  3. Meet or exceed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
  4. Thoroughly review and validate work for accuracy and quality
  5. Identify process gaps and areas for improvement

Requirements:

  • 5+ years of experience in content moderation or digital marketing
  • 1+ year of experience leading a team
  • Knowledge of HTML, HTTP codes, and basic JavaScript
  • Basic knowledge in digital marketing and online ad campaigns
  • Graduate degree in BA, B.Com, or relevant field

Benefits:

  • Competitive salary: $70,000 - $90,000 per annum
  • Opportunities for career growth and professional development
  • Flexible work arrangements, including rotational shifts

About Us:

Lifelancer is a talent-hiring platform that connects professionals with opportunities in life sciences, pharma, health sciences, healthtech, data science, and IT domains. Our mission is to provide innovative solutions for businesses and individuals alike.


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