Customer Relationship Ambassador

3 weeks ago


Ahmedabad, Gujarat, India Fancall Private Limited Full time

About Us: Fancall Private Limited is the pioneering creator meetup platform that connects fans with their beloved Creators through personal video calls. Our mission is to bridge the gap between fans and creators beyond the screen.

Role Overview: We are seeking a highly approachable and empathetic Customer Relationship Executive who can make everyone feel at ease. Your primary responsibility will be to handle Creator accounts and provide top-notch customer service, ensuring seamless engagement and a positive experience for both creators and fans.

Your Key Responsibilities:

  1. Be the go-to person for creators, handling their accounts and resolving any questions or concerns they may have.
  2. Deliver exceptional customer service that keeps everyone smiling and coming back for more.
  3. Collaborate with our team to optimize our service and make it smoother and better every day.
  4. Use your negotiation and charm skills to meet our brand's goals and creators' needs.

What We're Looking For: A solid background in customer relationship management, excellent communication skills, and the ability to persuade and resolve issues effectively. If you have a knack for building meaningful connections and can work both independently and as part of a team, we'd love to hear from you.

Why Join Us: At Fancall Private Limited, every call counts. We're passionate about creating a community that values meaningful connections and mutual understanding. If you share our vision and are eager to be part of a dynamic team, apply now to become a part of our Fancall family. We look forward to welcoming you

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