Customer Relationship Manager

1 month ago


Bengaluru, Karnataka, India No Broker Full time

NoBroker is a pioneering real-estate platform that revolutionizes the way people buy, sell, and rent properties without intermediaries.

Our mission is to provide a seamless and transparent experience for our customers, and we're looking for a skilled Relationship Manager to join our team.

Key Responsibilities

As a Relationship Manager, you will be responsible for building and maintaining strong relationships with our valued customers.


Develop and execute customized strategies to meet customer needs and exceed their expectations.


Identify and assess customer requirements, providing tailored solutions to meet their needs.


Utilize internal tools and methods to deliver exceptional customer service, ensuring timely and effective communication.


Negotiate with customers and leads on their behalf, ensuring mutually beneficial outcomes.


Maintain accurate records of customer interactions, progress, and outcomes.


Collaborate with cross-functional teams to ensure seamless customer experience.

Requirements

Qualifications and Requirements:


Education: Any degree (10th, 12th, Diploma, with 0-3 years of experience)


Excellent verbal and written communication skills


Strong interpersonal skills, numerical, and analytical abilities


Decision-making skills


Proficient in MS-Office (Excel, Word)


Ability to work flexible hours, including day shifts (9-hour login between 8 AM - 10 PM)


Comfortable working 6 days a week, with a weekday off

What We Offer

At NoBroker, we offer a dynamic and supportive work environment, with opportunities for growth and development.

Free lunch and snacks are provided to our team members.



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