Senior Workforce Planning Manager

At iQor, we are seeking a talented Workforce Management Analyst II to join our team. As a Workforce Management Analyst II, you will play a key role in ensuring that our contact center operations run smoothly and efficiently.About the RoleThis is a challenging and rewarding opportunity for a skilled professional to develop and implement workforce management...

Job Summary:iQor is seeking a highly motivated and experienced Senior Manager Workforce Management to join our team. As a Senior Manager Workforce Management, you will be responsible for ensuring that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets.Responsibilities:Develop and implement...

Job Summary:The Workforce Forecasting and Planning Analyst plays a critical role in ensuring the company's strategic goals are met through effective forecasting, capacity planning, and collaboration. This position is responsible for developing and maintaining accurate forecasts of contact volume, productivity, and capacity, as well as providing leadership...

At UnitedHealth Group, we are committed to improving health outcomes and addressing health disparities. We strive to make the health system work better for everyone.We are seeking a highly skilled Senior IT Program Manager to join our team. This individual will be responsible for leading workforce optimization initiatives across various portfolios and...

Job Title : Senior Software Engineer Company : Simplify Workforce Location : HybridCompany Description :SimplifyVMS is a cloud-based Vendor Management System (VMS) that provides innovative technology to manage contingent workforce and services procurement programs. Customers leverage Simplify Workforce to gain visibility into their external/non-employee...

About the RoleThe Workforce Management Analyst III is a critical member of our team, responsible for developing and implementing strategic workforce plans to drive business growth and excellence. This role requires a deep understanding of contact center operations and a talent for analyzing complex data to inform forecasting and scheduling decisions.Key...

Job Summary:As a key member of the iQor team, the Workforce Management Specialist will be responsible for ensuring that resources are effectively allocated to meet client forecasted call volume while maintaining high levels of quality and efficiency. This role requires strong analytical and problem-solving skills, as well as the ability to communicate...

Job Summary: iQor is seeking an experienced Workforce Management Director to lead our workforce optimization efforts. This role is responsible for ensuring adequate staffing resources are planned to handle forecasted call volume while meeting client, internal, and financial KPI targets.Key Responsibilities:Develop and maintain training plans to ensure...

Job Summary:As a key member of the iQor team, the Senior Manager Workforce Management will be responsible for ensuring that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position requires strong leadership and analytical skills to manage various administrative duties and ensure...

Job Summary:As a key member of the iQor team, the Workforce Management Director will be responsible for ensuring that resources are effectively allocated to meet client forecasted call volume while achieving internal and financial KPI targets. This role will also oversee various administrative duties to guarantee accurate reporting, reporting structures, and...

Business Consultant OpportunityWe are seeking a highly skilled Business Consultant to join our team at Intellicus Technologies. This role is focused on Workforce Management, where you will work closely with clients to understand their business needs and provide expert guidance on optimizing their workforce.Key Responsibilities: Execute business projects on...

About the RoleiQor is seeking an experienced Workforce Management Director to lead our team in delivering exceptional customer experiences. This critical role involves ensuring that resources are allocated effectively to meet client forecasted call volume while meeting key performance indicators (KPIs).Key ResponsibilitiesForecasting and Scheduling: Develop...

Job SummaryAs a Workforce Management Analyst at iQor, you will be responsible for proactively monitoring service levels, efficiency, and executing plans to improve service deficiencies. You will have knowledge of business activities that may impact contact center performance and determine acceptable service level goal fluctuations. Responsibilities include...

Please find the JD below :We are seeking a highly motivated and well-spoken Business Consultant to join our team at Intellicus Technologies.This role is focused on Workforce Management (WFM) and requires a minimum of 5 years of experience in WFM roles, covering all stages of forecasting, capacity planning, rostering, and scheduling.The ideal candidate will...

Job Summary:This role involves providing accurate schedules based on call volume patterns and trends, attrition rates, and contact center productivities. The successful analyst will make decisions on behalf of Operations to adjust staffing due to unexpected changes in call volume or additional requirements from clients. They will also provide methods to...

About the Role:This position is responsible for providing accurate schedules based on call volume patterns, attrition rates, and contact center productivities. The ideal candidate will be able to make decisions on behalf of Operations to adjust staffing due to unexpected changes in call volume or additional requirements from the client. They will work...

Job Summary:This position is responsible for creating accurate schedules based on call volume patterns and trends. The analyst will make decisions on behalf of Operations to adjust staffing due to unexpected changes in call volume or client requirements. They will work closely with the Forecasting team to analyze call forecasts and provide schedule...

Job Summary: This position is responsible for providing accurate schedules based on call volume patterns and trends, attrition rates, and contact center productivities. The analyst should be able to make decisions on behalf of the Operations to adjust staffing due to unexpected changes in the call volume or additional requirements from the client. They...

Job Summary: This position is responsible for providing accurate schedules based on call volume patterns and trends, attrition rates, and contact center productivities. The analyst should be able to make decisions on behalf of the Operations to adjust staffing due to unexpected changes in the call volume or additional requirements from the client. They...

Job Title: Senior Talent Acquisition ManagerJob Overview:We are seeking a highly experienced and skilled Senior Talent Acquisition Manager to lead our talent acquisition strategy in India. As a key member of our HR team, you will be responsible for developing and implementing effective recruitment plans to attract top talent across various industries.Key...