Technical Solutions Specialist
3 weeks ago
We are seeking a Technical Success Manager to join our dynamic team at Getinz Techno Services. This role involves collaborating with mid-market or enterprise customers, ensuring their success by providing effective technical solutions.
Key Responsibilities:
- Act as the primary technical contact for clients, providing guidance and troubleshooting technical issues.
- Collaborate with developers, product managers, and senior business leaders to address customer needs.
- Identify technical issues using your hands-on experience with web development technologies and APIs.
- Communicate technical concepts in a clear and engaging manner to both technical and non-technical audiences.
- Act as a technical advisor, guiding clients on best practices and potential improvements.
Qualifications:
- 3-5 years of experience in a similar role (Technical Success Manager).
- Hands-on experience with any programming language (preferably Java, Node.js, Python, Golang; Java knowledge is a plus).
- Strong troubleshooting skills with experience in web development technologies and APIs.
- Proven ability to understand customer requirements and work with Product managers and Internal Development teams to deliver long-term, effective solutions.
- Excellent oral and written communication skills, with experience in engaging both technical and business stakeholders.
- Strong analytical and problem-solving abilities, capable of resolving complex technical challenges.
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