Digital Transformation Project Lead

1 week ago


Bengaluru, Karnataka, India Mankara Software Services Pvt. Ltd. Full time

About Us

Mankara Software Services Pvt. Ltd. is a cutting-edge digital transformation platform that serves the hospitality industry globally.

We have successfully implemented our SaaS-based solutions in various regions, including the USA, Middle East, Europe, SE Asia, and India.

Our innovative platform offers contactless check-in, hyper-personalization, and intelligent automation through mobile, web app, TV, and kiosks.

About the Job

We are looking for an experienced Global Operations Manager to lead client projects and drive the successful delivery of our SaaS-based solutions worldwide.

Salary Range: $90,000 - $110,000 per year

Requirements:

Bachelor's/Master's degree in Business Administration, Information Technology, Computer Science, or related fieldPMP certification (desired)4-5 years of experience in project management or account management/implementationStrong analytical, logical thinking, and problem-solving skillsExcellent communication skills (oral and written)Proficient in project management principles and planningAdvanced Microsoft Office skillsWell-organized with attention to detailStrong customer service focus

Main Responsibilities:

Develop project plans, outlining scope, objectives, deliverables, and timelinesPrioritize and manage tasks to ensure projects meet deadlines and deliverablesMonitor project progress, identifying potential delays or issues early onCollaborate with cross-functional teams to allocate resources efficiently and track usageProvide regular project updates, communicate status, and address potential obstaclesPrepare and present project reports to management and stakeholdersIdentify risks and implement strategies to minimize their impact on project timelinesNurture strong client relationships, ensuring alignment of expectations and deliverablesManage changes in project scope, objectives, or requirements and adjust plans accordinglyGuide and support project team members for successful project execution

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