Senior Automation Lead

1 month ago


Bengaluru, Karnataka, India PUMA Full time
Lead Intelligent Automation

About the Role

PUMA is seeking a highly skilled Senior Automation Lead to lead and manage a team of Support Engineers/Developers in a Development and Operations Center for Intelligent Automation. The ideal candidate will have a strong background in supporting or developing Intelligent Automation systems, such as Robotic Process Automation (RPA) or Low Code (PowerPlatform).

Key Responsibilities

  • Lead and manage a team of Support Engineers/Developers in a Development and Operations Center for Intelligent Automation.
  • Mentor, coach, and develop team members, fostering a positive and collaborative work environment.
  • Monitor and report on the performance and effectiveness of automation solutions, ensuring they meet the defined goals and objectives.
  • Oversee the development and implementation of Intelligent Automation Solutions using tools as briefed by Global Center of Excellence.
  • Oversee the support and operations of existing Intelligent Automation Solutions.
  • Provide technical guidance to the team members on Global Framework and governance.
  • Ensure the timely delivery of automation projects by effectively managing project resources and timelines.
  • Close collaboration with Global Center of Excellence and other IT departments.
  • Outline continuous improvement efforts, identifying areas in the automation process that can be optimized for efficiency and effectiveness.

Requirements

  • University or equivalent degree (B.S. or M.S.) in Computer Science, Business & Information Systems Engineering or related field.
  • Solid experience (5+ years) in supporting or developing Intelligent Automation systems, such as Robotic Process Automation (RPA) or Low Code (PowerPlatform).
  • Strong troubleshooting skills to identify, diagnose, and resolve complex technical issues.
  • Strong leadership skills including the ability to motivate and mentor others (previous leadership experience desired).
  • Proficiency in programming languages (e.g., Python, Java, C#) and automation tools/frameworks (e.g., UiPath, PowerAutomate) would be a benefit.
  • Understanding of software development lifecycle (SDLC) and Agile methodologies.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and attention to detail.
  • Hands-on mindset, enthusiasm and drive to perform.
  • Ability to work in a fast-paced working environment.
  • Good cross-cultural communication skills.
  • Capability to maintain schedules and standards in a fast-paced environment.
  • Service-oriented mindset.
  • Fluent in Business English.
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