Senior Automation Lead
1 month ago
About the Role
PUMA is seeking a highly skilled Senior Automation Lead to lead and manage a team of Support Engineers/Developers in a Development and Operations Center for Intelligent Automation. The ideal candidate will have a strong background in supporting or developing Intelligent Automation systems, such as Robotic Process Automation (RPA) or Low Code (PowerPlatform).
Key Responsibilities
- Lead and manage a team of Support Engineers/Developers in a Development and Operations Center for Intelligent Automation.
- Mentor, coach, and develop team members, fostering a positive and collaborative work environment.
- Monitor and report on the performance and effectiveness of automation solutions, ensuring they meet the defined goals and objectives.
- Oversee the development and implementation of Intelligent Automation Solutions using tools as briefed by Global Center of Excellence.
- Oversee the support and operations of existing Intelligent Automation Solutions.
- Provide technical guidance to the team members on Global Framework and governance.
- Ensure the timely delivery of automation projects by effectively managing project resources and timelines.
- Close collaboration with Global Center of Excellence and other IT departments.
- Outline continuous improvement efforts, identifying areas in the automation process that can be optimized for efficiency and effectiveness.
Requirements
- University or equivalent degree (B.S. or M.S.) in Computer Science, Business & Information Systems Engineering or related field.
- Solid experience (5+ years) in supporting or developing Intelligent Automation systems, such as Robotic Process Automation (RPA) or Low Code (PowerPlatform).
- Strong troubleshooting skills to identify, diagnose, and resolve complex technical issues.
- Strong leadership skills including the ability to motivate and mentor others (previous leadership experience desired).
- Proficiency in programming languages (e.g., Python, Java, C#) and automation tools/frameworks (e.g., UiPath, PowerAutomate) would be a benefit.
- Understanding of software development lifecycle (SDLC) and Agile methodologies.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Hands-on mindset, enthusiasm and drive to perform.
- Ability to work in a fast-paced working environment.
- Good cross-cultural communication skills.
- Capability to maintain schedules and standards in a fast-paced environment.
- Service-oriented mindset.
- Fluent in Business English.
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