Customer Support Associate
3 weeks ago
About the Role:
We are seeking a skilled Customer Support Representative to join our team at Enterprise Software Solution Lab.
Key Responsibilities:
- Provide exceptional customer support in Hindi (North Indian dialect) via phone, email, or in-person.
- Assist customers with queries, concerns, and issues related to our software solutions.
- Collaborate with internal teams to resolve complex customer issues.
- Meet or exceed customer satisfaction targets and quality standards.
- Stay up-to-date with product knowledge and industry trends.
Requirements:
- 10th or 12th pass with a strong understanding of Hindi language and culture.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Strong problem-solving skills and attention to detail.
What We Offer:
- 10k take-home salary with 3 times food facility.
- PF/ESIC benefits.
How to Apply:
Interested candidates can call 9483522228 (10am to 4pm only, Mon to Sat) or visit our website at https://www.esslsecurity.com/ for more information.
Enterprise Software Solution Lab is an equal opportunities employer and welcomes applications from diverse candidates.
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