Claims Operations Associate/Analyst Role
24 hours ago
We are seeking a highly skilled Claims Operations Associate/Analyst to join our team at Alight Solutions in Gurugram. This role is perfect for individuals with 2-5 years of experience in Insurance Claims or Leave Claims and Backend Operations.
About the JobThe successful candidate will be responsible for ensuring timely and accurate information delivery to all participants. They will identify process improvements, resolve participant issues, and work collaboratively with Leads to meet client SLAs and quality standards.
Key Responsibilities:- Ensure timely and accurate information delivery to all participants
- Identify process improvements and recommend solutions
- Work collaboratively with Leads to resolve participant issues
- Maintain internal & client-defined quality scores
To be successful in this role, you will need:
- Bachelor's degree in BCom, B.A, BBA (No Full time MBA/MCA/B Tech/BE/B Ed)
- 2-5 years of experience in Insurance Claims or Leave Claims and Backend Operations
- Excellent verbal and written communication skills
- Basic computer knowledge (MS-Office, Excel)
- Good analytical skills & attention to detail
The estimated salary for this role is ₹25,00,000 - ₹40,00,000 per annum. We offer a comprehensive benefits package, including a competitive salary, opportunities for growth and development, and a supportive work environment.
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