Tech Support Specialist
8 hours ago
MBH POWER is a leading provider of premium energy services globally, with a strong presence in India and Africa. Since its inception in 2004, the company has expanded its international footprint and established itself as a leader in the energy sector.
We are committed to making a positive impact on the world by exploring new opportunities and working towards a sustainable future.
Job SummaryThis role involves providing technical support for IT requirements, ensuring seamless operations and troubleshooting issues efficiently. The ideal candidate will have strong communication skills and be able to work independently.
Key Responsibilities:
- Setting up and configuring hardware, operating systems, and applications (PCs and laptops), printers, and networking equipment
- Troubleshooting and resolving IT-related issues
- Providing support and maintenance for O365 applications, Active Directory integration, OneDrive backup, and Document Management Systems
- Configuring and securing wireless networks
- Identifying and fixing faulty components
- Optimizing network performance using monitoring tools
To be successful in this role, you will need:
- Diploma in Computers or relevant field
- 2-3 years of experience in a similar role
- Proficiency in Windows operating system
- Familiarity with network protocols, IP addressing, and routing
- Knowledge of computer hardware, including processors, memory, and storage devices
- Ability to work effectively in a team environment
We offer a competitive salary package, commensurate with your experience, which includes an estimated $40,000-$60,000 per annum. Additionally, we provide opportunities for professional growth and development in a dynamic and innovative environment.
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