Client Relationship Manager
7 days ago
We are seeking a dedicated Client Services Manager to join our team at Aditi Consulting. This role involves managing client relationships within our MSP program, with a focus on recruitment and talent acquisition strategies.
Duties and Responsibilities:- Serve as the primary point of contact for assigned MSP clients, establishing and nurturing strong relationships.
- Work collaboratively with internal recruitment teams to develop and execute recruitment strategies aligned with client requirements and timelines.
- Oversee end-to-end recruitment processes, including candidate screening, interviewing, and onboarding.
- Ensure compliance with client-specific policies, procedures, and service level agreements (SLAs).
- Provide regular updates and reports to clients on recruitment activities, candidate pipelines, and performance metrics.
- Conduct client scorecard reviews.
- 6+ years of proven experience in client services within the Contingent Workforce & MSP space, as well as the staffing industry.
- Knowledge of clients' needs in technical verticals and environments is highly preferred.
- Demonstrated track record of achieving targeted account fill ratios and delivery metrics.
- Experience managing multiple, competing priorities, duties, and projects.
- Proficiency in creating PowerPoint presentations and conducting client presentations, particularly for driving scorecard discussions.
- A competitive compensation package, including a stable base salary with opportunities for bonuses within a robust incentive structure based on performance.
- The opportunity to work with a fast-growing company that leads in the Staffing and Consulting Services industry.
- Availability to work night shift (PST/CST) due to US Shift hours.
- Lack of remote work options; on-site presence required at our delivery centers located in Bengaluru and Vadodara, India.
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