Client Relationship Manager

7 days ago


Vadodara, Gujarat, India Aditi Consulting Full time
Job Description:

We are seeking a dedicated Client Services Manager to join our team at Aditi Consulting. This role involves managing client relationships within our MSP program, with a focus on recruitment and talent acquisition strategies.

Duties and Responsibilities:
  • Serve as the primary point of contact for assigned MSP clients, establishing and nurturing strong relationships.
  • Work collaboratively with internal recruitment teams to develop and execute recruitment strategies aligned with client requirements and timelines.
  • Oversee end-to-end recruitment processes, including candidate screening, interviewing, and onboarding.
  • Ensure compliance with client-specific policies, procedures, and service level agreements (SLAs).
  • Provide regular updates and reports to clients on recruitment activities, candidate pipelines, and performance metrics.
  • Conduct client scorecard reviews.
Skills and Requirements:
  • 6+ years of proven experience in client services within the Contingent Workforce & MSP space, as well as the staffing industry.
  • Knowledge of clients' needs in technical verticals and environments is highly preferred.
  • Demonstrated track record of achieving targeted account fill ratios and delivery metrics.
  • Experience managing multiple, competing priorities, duties, and projects.
  • Proficiency in creating PowerPoint presentations and conducting client presentations, particularly for driving scorecard discussions.
Benefits:
  • A competitive compensation package, including a stable base salary with opportunities for bonuses within a robust incentive structure based on performance.
  • The opportunity to work with a fast-growing company that leads in the Staffing and Consulting Services industry.
Requirements:
  • Availability to work night shift (PST/CST) due to US Shift hours.
  • Lack of remote work options; on-site presence required at our delivery centers located in Bengaluru and Vadodara, India.


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