
IT Relationship Builder
5 days ago
As a key member of our team, you will be responsible for building and maintaining strong relationships with clients across the IT service and consulting sectors.
- You will act as the primary point of contact for assigned clients, ensuring seamless communication and resolving any issues that may arise.
- Your ability to build rapport with C-level executives and other stakeholders will be crucial in aligning client IT and business goals with our services.
- You will oversee the entire account lifecycle, from onboarding to delivery and renewal, ensuring that all aspects are met to the highest standard.
- In collaboration with our technical teams, you will work to ensure smooth project execution and effective managed services.
- Through ongoing research and analysis, you will stay up-to-date with the latest IT industry trends and emerging technologies, providing valuable insights to our clients.
Key Qualifications
- Bachelor's degree in a relevant field such as IT, Computer Science, Business Administration, or related discipline (MBA preferred).
- A minimum of 5-7 years' experience in account management, Client Success Manager, or similar role within the IT services sector.
- Familiarity with cutting-edge technologies including AI, Cloud, ERP, Cybersecurity, Infrastructure, and Application Development.
- Exceptional relationship-building, negotiation, and presentation skills.
- Proficiency in CRM tools such as Salesforce and HubSpot, as well as MS Office Suite.
- Demonstrated problem-solving and multitasking abilities, with the capacity to manage multiple accounts and projects simultaneously.
We offer a dynamic and supportive work environment, with opportunities for growth and development.
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