Senior Manager
3 weeks ago
Job Title: Senior Manager - Invoice to Cash Specialist
Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. Our team of experts is driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
We are inviting applications for the role of Senior Manager - Invoice to Cash Specialist. We are looking for someone with extensive knowledge and understanding of entire OTC process with expertise in managing a team of OTC analysts. The ideal candidate will have strong operational knowledge and a proven track record of running high-performing teams in OTC.
Responsibilities:
- Manage and Own the end-to-end OTC process with minimum supervision
- Maintain strong customer relations & business acumen
- Responsible for all the activities related to Order to Cash domain including order management and fulfilment, credit management, claims, and collections
- Awareness/understanding of industry best practices and industry benchmarking
- Consult to identify risks and opportunities that impacts the performance of the business
- Actively manage the business continuity plans for the process
- Ability to meet outlined and expected standards of timeliness and accuracy in completion of work
Qualifications:
- B. Com Graduate or equivalent experience
- Must have prior work experience in OTC domain
- Excellent Leadership skills. Demonstrated experience in resource management, team performance management, recruitment, and training
- Excellent knowledge of MS Office and Excellent communication & presentation skills mandatory
Preferred Qualifications:
- L3 Manager experience preferred
- Exposure to Six Sigma training preferred
- Candidates with valid US Visa preferred
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