Security Operations Specialist
1 week ago
We are seeking a highly skilled Security Operations Specialist to join our team at Hexaware Technologies. The successful candidate will be responsible for monitoring and responding to security incidents, maintaining access control systems, and collaborating with internal teams to ensure the smooth operation of our command centre.
About You- High school diploma or equivalent required; additional certifications in security or related fields a plus.
- Proven experience as a Command Centre Operator or in a similar role.
- Familiarity with security systems, surveillance technology, and access control.
- Strong communication and interpersonal skills.
- Ability to make quick decisions and stay calm under pressure.
Operate and monitor various systems within the command centre, including surveillance cameras, alarms, and access control systems. Maintain constant vigilance to detect and respond to security and operational incidents in real-time. Conduct routine checks and inspections to ensure all systems are functioning correctly.
Incident ResponseRespond promptly to security alerts, incidents, and emergency situations. Coordinate with internal teams and external authorities as needed during incidents. Document and report incidents, including actions taken and outcomes.
CommunicationServe as the primary point of contact for internal and external communication. Communicate effectively with security personnel, first responders, and other relevant stakeholders. Provide clear and concise information during emergencies and incidents.
Access ControlManage access control systems and ensure compliance with security protocols. Grant or deny access to individuals based on established procedures. Issue and deactivate access cards as needed.
Documentation and ReportingMaintain accurate and detailed records of incidents, activities, and communications. Generate reports summarizing key metrics, incidents, and operational activities. Contribute to the development and improvement of standard operating procedures.
Equipment MaintenanceEnsure proper functioning of all equipment within the command centre. Report any malfunctioning equipment for timely repair or replacement. Conduct regular checks on backup systems and emergency equipment.
Salary InformationThe estimated annual salary for this position is approximately $65,000 - $80,000, depending on location and experience.
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