Customer Service Associate
4 weeks ago
FLY Consulting Services is a prominent placement company offering staffing and placement solutions across various industries.
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to provide excellent customer service and support to our clients.
Responsibilities
- Handle customer inquiries and provide assistance in a professional and timely manner
- Identify and assess customer needs to achieve satisfaction
- Build relationships and trust with customers through open communication
- Provide accurate information to customers and handle complaints
- Process customer requests and maintain accurate records
- Communicate with internal departments to meet customer needs
Requirements
- Good communication skills in Hindi and English
- Ability to handle high-stress situations and difficult customers
- Good problem-solving and decision-making skills
- Basic computer knowledge and ability to learn new software applications
- Strong teamwork and collaboration skills
Contact Information
Please contact us through WhatsApp from Monday to Saturday between 9am and 2pm for an interview.
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