Azure Cloud Support Engineer Leader

2 days ago


Pune, Maharashtra, India BirlaSoft Full time

BirlaSoft is seeking a highly skilled Azure Cloud Support Engineer Leader to join our team.

As an Azure Cloud Support Engineer Leader, you will be responsible for leading the support of Azure cloud services and solutions.

The estimated salary for this role is between $120,000 and $180,000 per year, depending on experience.

About the Role

This is a full-time position that requires strong technical skills and leadership abilities.

You will be working closely with our engineering teams to troubleshoot and resolve complex technical issues.

The ideal candidate will have a strong understanding of Azure infrastructure components, including virtual machines, storage accounts, and virtual networks.

You should also have excellent communication skills and the ability to effectively interact with customers and internal teams.

About BirlaSoft

BirlaSoft is a cutting-edge technology company that provides innovative solutions to its clients.

We are committed to delivering high-quality services and products that meet the needs of our customers.

Our team is passionate about what we do, and we strive to create a positive and inclusive work environment.

Responsibilities
  • Lead the support of Azure cloud services and solutions
  • Collaborate with engineering teams to troubleshoot and resolve complex technical issues
  • Analyze system logs, event logs, and other monitoring data to proactively identify and resolve potential issues
  • Document technical procedures, troubleshooting steps, and solutions to build a knowledge base and improve the efficiency of support operations
Requirements
  • Bachelor's degree in computer science, information technology, or a related field
  • Proven experience working with Azure cloud services and solutions
  • Strong knowledge of Azure infrastructure components
  • Familiarity with Azure monitoring and management tools
  • Excellent problem-solving skills and the ability to analyze and troubleshoot complex technical issues


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