AV Support Specialist
4 days ago
We are seeking a highly skilled AV Support Specialist to join our team at Diversified. As an essential member of our Technical Services department, you will provide expert-level support for complex audiovisual systems and technologies.
About the RoleThis is a full-time position offering a competitive salary range of $70,000 - $90,000 per year, depending on experience. You will be responsible for troubleshooting, resolving, and preventing technical issues related to AV systems, networks, and equipment.
Key Responsibilities:- Troubleshoot and resolve complex technical issues with AV systems, networks, and equipment.
- Provide technical support via phone, email, or remote access.
- Collaborate with internal teams and clients to ensure seamless service delivery.
- Develop and maintain detailed knowledge of AV technologies, products, and services.
- Contribute to process improvements and best practices within the Technical Services department.
To succeed in this role, you must possess:
- At least 2 years of experience working in the AV industry, preferably in a technical support capacity.
- A strong understanding of AV technologies, including control systems, audio, video, digital signage, IT, and teleconferencing.
- Excellent communication and problem-solving skills.
- A proven ability to work effectively in a fast-paced environment and prioritize tasks efficiently.
- Demonstrated proficiency in using Microsoft Office Suite and other software applications relevant to the role.
We offer a comprehensive benefits package, including health, dental, and vision insurance, as well as a generous paid time off policy. Our company culture values innovation, collaboration, and continuous learning, providing opportunities for professional growth and development.
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Technical Support Specialist
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