Healthcare Operations Manager
1 day ago
Manipal Hospitals is a leading healthcare provider in India, serving over 7 million patients annually. With a pan-India footprint of 37 hospitals across 19 cities and 14 states, we have a talented pool of over 5,000 doctors and an employee strength of over 20,000.
Job Details- Role: Medical Services Manager
- Location: Kolkata
- Experience: 10+ years of experience
- Coordinate and oversee medical care and clinical service quality at the unit.
- Ensure compliance with statutory requirements (MTP, PCPNDT, AERB, Radiation Safety).
- Analyze department mix, consultant needs, and performance of retainers.
- Participate in tariff revisions, clinical compensation, and rationalization of costs.
- Monitor clinician quality, accreditation, and quality assurance services.
- Conduct and participate in various medical committees (Advisory Board, HOD, Infection Control, Ethics, etc.).
- Oversee quality improvement initiatives, patient safety, and recognition programs.
- Manage consultant recruitment, induction, credentialing, contracts, and performance appraisal.
- Address patient concerns and medico-legal issues in coordination with the treating doctor and legal team.
- Conduct mortality meetings and clinical billing code audits.
- Provide clinical input for medico-legal cases and new projects.
- Engage and motivate team through training, performance management, and recognition.
- Recommend junior clinical staff and initiate academic activities (DNB/FNB/Fellowships).
- Ensure doctor training on patient safety and service excellence.
- Prepare and optimize biomedical equipment budgets and utilization.
- Oversee medical records digitization and conduct awareness programs.
- Facilitate medical audits and JCI/NABH accreditation.
- Manage media relations, government liaison, and support hospital profitability and budget planning.
MBBS with MBA/MHA
Estimated Salary:Rupees 40 lakhs - 60 lakhs per annum
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