Executive Maintenance Professional

3 weeks ago

Kozhikode, Kerala, India KONE Full time
About KONE

KONE India is embarking on an exciting growth phase, presenting a unique opportunity to join our team in Calicut as a Junior Executive Maintenance. We are looking for a highly motivated individual who can contribute to our success.

Job Description

As a Junior Executive Maintenance at KONE, you will be responsible for customer satisfaction through quality of service and regular communication. Your primary goal will be to ensure the accuracy of e-Optimum and Customer Notification by maintaining precise back reporting of work performed.

  • Responsible for accurate and real-time back reporting of work performed to ensure the accuracy of e-Optimum and Customer Notification.
  • Accountable for maintaining excellent relationships with customers, contact persons, and end-users by applying the Ambassador attitude.
  • Accountable for equipment safety and performance, managing site environments during service operations.
  • Identify and communicate site risks to supervisors.
  • Take immediate action on site in case of high-risk identification and apply escalation procedures.
  • Perform unplanned service repairs based on equipment needs, contacting on-site contact persons, and obtaining approval when necessary.
Service Operations

You will be accountable for ensuring end-user and site safety, executing service visits (planned maintenance, callouts, and service repairs) while respecting schedules and time limits. Your responsibilities include:

  • Ensuring safe working practices and adhering to maintenance instructions and safety guidelines.
  • Executing service visits while respecting schedules and time limits.
  • Coordinating workload with the service supervisor.
  • Raising sales leads to supervisors.
  • Providing precise and timely back reporting of work done according to processes.
  • Managing proximity stock, identifying spare needs, and requesting spares from supervisors.
Leadership/People Management

In this role, you will be responsible for updating supervisors on relevant information, being familiar with all aspects of lift technology, and attending proposed training sessions. You may also be required to give training or coaching to individuals nominated by your supervisor.

Requirements

To succeed in this position, you should have a minimum of 3+ years of experience in maintenance with relevant education. A strong understanding of lift technology and the ability to effectively manage sites and teams are essential. Additionally, you should be willing to attend training sessions and develop your skills further.

Benefits

We offer a competitive salary of ₹250,000 - ₹400,000 per annum, depending on experience. Our comprehensive benefits package includes career progression opportunities within a global organization, total reward elements that motivate our employees, and extensive learning and development programs. Join us and take the first step towards an exciting career in the industry

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