Operational Cash Manager
1 week ago
About Us
Genpact, a global professional services and solutions firm, is driven by our relentless pursuit of creating lasting value for clients. We serve leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge.
The Role
We are inviting applications for the position of Operational Cash Manager in Order to Cash. The successful candidate will have a deep understanding of day-to-day operations and be able to maintain Service Level Agreements (SLAs). Key responsibilities include making collection calls to customers, emailing/faxing invoices, identifying and resolving unidentified cash, and processing cash application functions.
Key Responsibilities:
- Making collection calls to customers and coordinating with customer inquiries
- Identifying and resolving unidentified cash and leading end-to-end cash application processes
- Processing cash application functions to invoices at assigned sites, ensuring timely, accurate, and confidential completion of Daily Receipt Reconciliation (DRR)
- Following up on customer/internal disputes and working between departments to resolve issues
- Reconciling orders to match customer books, validating credits or debits, and sending them to customers for collection or refund
Requirements
- Graduate in Commerce (B.Com) or equivalent qualification
- Meaningful experience in relevant field
- Excellent English language skills (verbal and written)
About Genpact
Genpact is an Equal Opportunity Employer and values diversity, respect, and integrity. We are committed to creating a dynamic work environment that prioritizes customer focus and innovation. Please note that Genpact does not charge fees to process job applications.
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