Service Delivery Lead

Job DescriptionWe are seeking a seasoned professional to spearhead our service delivery initiatives.This pivotal role requires an individual with a proven track record in IT service management, capable of designing and implementing efficient service delivery frameworks. The successful candidate will be responsible for setting up and leading the complete...

Job SummaryWe are seeking an experienced IT service delivery expert to oversee and optimize the delivery of IT services in a highly regulated environment.This role is pivotal in ensuring IT services align with business needs, comply with GxP regulations, and support the organization's mission to deliver high-quality solutions.The ideal candidate will have a...

Job Title: Senior Service Delivery ManagerWe are seeking an experienced service delivery manager to lead enterprise-scale Java-based projects and drive high-performance delivery.This role involves managing Agile teams, ensuring timely and secure delivery, and driving client engagement and continuous improvement.Key Responsibilities:Lead end-to-end delivery...

Job Title: IT Service Management Specialist TrainerWe are seeking a seasoned IT service management professional trainer with over 10+ years of experience in managing IT service delivery, process governance, and continual improvement.This role is designed for a professional who will not only oversee ITSM practices but also train, mentor, and develop fresh...

Job Description">The Role:We are seeking a seasoned and strategic leader to join our organization as an Associate Director for Service Delivery. The incumbent will be responsible for overseeing the end-to-end operations of the program, acting as a key liaison between external clients, internal operations, and support teams. This role serves as the primary...

Job Title:IT Support Director">The IT Service Desk is a critical function that provides 24/7 support to our global organization. As the IT Support Director, you will oversee this function and ensure that it operates efficiently and effectively.You will be responsible for leading a team of supervisors and frontline agents, managing service delivery...

Job Title: HR Service Delivery ExpertWe are seeking a professional to join our team as an HR Service Delivery Expert. This role is responsible for addressing employee queries related to payroll, HR policies, benefits, and internal processes.Key Responsibilities:Act as the first point of contact for employees regarding payroll, HR policies, benefits, and...

About UsEpsilon's IT infrastructure team drives innovation and efficiency through pioneering technology across our platforms and business verticals.The team provides end-to-end solutions for client-facing platforms, supports revenue-generating platforms, and sets the architectural direction for enterprise deployments.By adopting new technologies like Cloud,...

Job Title: ServiceNow HRSD SpecialistKey Responsibilities:Minimum two years of experience in Servicenow ITSM & platform.Strong knowledge in areas such as HR Profiles, Case management, HR Tasks, Record producers, Knowledge Management, and Onboarding Life cycle.Experience in working or supporting customization in the HRSD module is...

Experienced leaders with a passion for delivering exceptional service are sought to lead strategic operations and drive customer success. This is an exciting opportunity to develop and implement comprehensive service and maintenance strategies, aligning with business objectives and customer needs.The role involves overseeing all aspects of mobile robotics...