Digital Transformation Operations Manager
7 days ago
Job Overview
">- Develop and implement scalable content operations strategies that align with business goals.
- Collaborate with stakeholders to define content needs, priorities, and KPIs for success.
- Ensure consistency in tone, branding, and quality across all content types and channels.
- Identify improvements supporting business needs and serve as subject matter expert on content management.
- Create and suggest updates to procedural documentation for web management processes.
Program Management:
">- Oversee the end-to-end lifecycle of content programs, from ideation to delivery.
- Create and manage detailed project plans, ensuring milestones and deadlines are met.
- Coordinate with cross-functional teams, including marketing, design, product, and engineering.
- Identify and mitigate risks, ensuring the successful execution of programs.
Data-Driven Insights:
">- Monitor and analyze content performance metrics to optimize future strategies.
- Report on project outcomes, providing actionable insights to stakeholders.
- Leverage analytics to ensure content meets audience needs and achieves business objectives.
Leadership & Mentorship:
">- Lead and mentor a team of content coordinators, program managers, and creators.
- Foster a collaborative and innovative environment, encouraging team growth and development.
- Act as a subject matter expert on content operations and best practices.
Requirements:
">- Bachelor's degree in Marketing, Communications, Business Administration, or related field (Master's preferred marketing only).
- 10+ years in content operations, program management, or a related role.
- Proven track record of managing complex, large-scale content programs.
- PMP Certification (Required)
- B2B Marketing (Required)
- Adobe Workfront (Required)
- Understanding of Adobe Products specially AEM
- Proficient in content management systems such as SharePoint and Wiki
Compensation and Benefits:
">The estimated salary for this position is ₹9,00,000 to ₹10,00,000 per annum, negotiable based on skills and qualifications.
">This role offers a competitive compensation package, including benefits and opportunities for growth and development within the company.
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