Business Operations Specialist
3 weeks ago
Job Overview
We are seeking a skilled Business Operations Specialist to join our team at Recruiting India. This role involves providing backend support to our Frontline Manager, ensuring seamless order processing and dispatch operations.
About the Role
The successful candidate will be responsible for daily dispatch updates to customers, preparing overdue statements, and sending reminders for delayed payments. Additionally, they will create Customer Delivery Performance Reports and coordinate with internal departments to establish customer codes.
Key Responsibilities
- Backend Support: Assist the Frontline Manager in order booking to finished goods dispatch.
- Daily Dispatch Updates: Communicate with customers regarding dispatch status.
- Overdue Statements: Prepare and send reminders for delayed payments.
- Customer Delivery Performance Reports: Create reports to track customer delivery performance.
- GIT Report: Provide reports to the Accounts department.
- Sample Dispatch: Manage and maintain sample dispatch data.
- Customer Queries: Respond to customer inquiries and resolve issues.
- Internal Coordination: Collaborate with internal departments for customer code creation.
Requirements and Qualifications
To succeed in this role, you will need strong coordination skills, excellent customer query resolution abilities, efficient order processing capabilities, and proficiency in maintaining customer delivery performance reports. Industry preferences include Carbon Black, Chemical, Paint, and Tyre.
Estimated Salary: ₹450,000 - ₹600,000 per annum, depending on location and experience.
Benefits of Working with Us
- Competitive Salary: We offer a salary range based on your skills and experience.
- Opportunities for Growth: Join a dynamic team and grow with us.
- Collaborative Environment: Work with a talented team of professionals.
- Professional Development: Opportunities for training and development.
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