Customer Support Professional
3 days ago
At VY Systems Pvt Ltd., we are seeking a highly motivated Customer Support Professional to join our team. As a key member of our customer support team, you will be responsible for resolving customer complaints and inquiries in a timely and professional manner.
Job Description:
- Resolve Customer Complaints: You will work closely with internal teams to ensure seamless customer experience by addressing customer concerns and resolving issues via phone, email, and in-person communication.
- Elevate Complex Issues: When necessary, you will escalate complex issues to team leads or supervisors for resolution, ensuring that customer satisfaction targets are met.
- Document Interactions: You will maintain accurate records of customer interactions and feedback in our CRM system, enabling us to continually improve our services.
Requirements:
- We require 2+ years of customer-facing experience in a similar role, preferably in a fast-paced environment.
- You must possess excellent communication and problem-solving skills, with the ability to prioritize tasks effectively.
- A strong analytical and critical thinking approach is essential for success in this position.
- Proficiency in CRM software and Microsoft Office is also required.
Preferred Qualifications:
- A Bachelor's degree in business, communications, or a related field would be an advantage.
- Previous experience in a customer support or service role is highly desirable.
Compensation: We offer a competitive salary of $65,000 per year, reflecting the company's commitment to attracting top talent in the industry.
About Us: VY Systems Pvt Ltd. is a leading provider of innovative solutions, dedicated to delivering exceptional customer experiences through cutting-edge technology and skilled professionals like you.
-
Data Entry Support Professional
1 week ago
India Data Entry Support Full timeAbout the RoleWe are seeking a detail-oriented and efficient Data Entry Support professional to contribute to our remote team.This role plays a crucial part in maintaining accurate and up-to-date data within our systems, ensuring data integrity and consistency.Key Responsibilities:Data Input and Validation: Accurately input data into designated systems,...
-
Customer Support Executive
6 months ago
India Solutions Infoway Support Services Full time**No of Vacancies : 5** **Experience : 0-5 years** **Job Location: Thiruvalla, Kerala / Work from Home** **Salary: 10,000 INR per month + Incentives** **Job Summary **:As a Customer Support Executive, you will play a crucial role in providing excellent customer service and ensuring customer satisfaction. You will be responsible for addressing customer...
-
Senior Compensation Strategy Professional
3 days ago
Anywhere in India/Multiple Locations Visionyle Solutions Full time**Job Title: Senior Compensation Strategy Professional**The Visionyle Solutions team is seeking a highly skilled Senior Compensation Strategy Professional to join our team. This role will play a critical part in shaping the company's compensation strategy, ensuring that our employees are rewarded fairly and competitively.About the Role:We are looking for an...
-
SAP SD Expertise Professional
1 month ago
Anywhere in India/Multiple Locations Spruce IT Pvt. Ltd. Full timeJob Title: SAP SD Expertise ProfessionalSpruce IT Pvt. Ltd. is seeking a highly skilled SAP SD Expertise Professional to lead the design, configuration, and implementation of SAP SD modules to meet specific business requirements. With a focus on Order-to-Cash (OTC) processes, this role requires a strong understanding of SAP SD functionalities including...
-
Senior Mainframe Hardware Support Specialist
3 days ago
Anywhere in India/Multiple Locations Ensono Technologies LLP Full timeJob SummaryWe are seeking a highly skilled Senior Mainframe Hardware Support Specialist to join our team at Ensono Technologies LLP. As a key member of our hardware support team, you will be responsible for providing expert-level support for mainframe hardware components, including troubleshooting, maintenance, and upgrades.About the RoleThis is a...
-
Oracle Fusion HCM Professional
1 month ago
Anywhere in India/Multiple Locations Infosys Limited Full timeJob Title:Infosys - Oracle Fusion/Cloud HCM ConsultantJob Description:We are seeking an experienced Oracle Fusion HCM Consultant to join our team at Infosys Limited. As a key member of our consulting team, you will play a vital role in helping our clients navigate their digital transformation journey.As an Oracle Fusion HCM Consultant, your primary...
-
Anywhere in India/Multiple Locations Nexus Consulting Solutions Full timeNexus Consulting Solutions is seeking a highly skilled Cloud-Based Software Development Professional to join our team.About the Role:We are looking for an experienced software developer with a strong understanding of cloud-based services. The successful candidate will have at least 5 years of experience in software development, with proficiency in Java and...
-
Anywhere in India/Multiple Locations Ensono Technologies LLP Full timePosition Summary : Provide premium Mainframe Hardware system programming support and services to Ensono mainframe clients. The successful candidate will be responsible for configuration of mainframe hardware equipment such as HCD and IOCP. During new client migrations, the Systems Programmer will be a point person for configuring client environments...
-
Eleventh Dimension Solutions
1 week ago
Anywhere in India/Multiple Locations Eleventh Dimension Solutions Full timeAbout Eleventh Dimension Solutions : Eleventh Dimension Solutions is a customer-centric technology services and consulting company specializing in Data Analytics, Integration, and Enterprise solutions across various industries. With a global presence, we assist customers at different stages of their digital transformation journey. As a technology partner...
-
Product Support Engineer
3 days ago
Anywhere in India/Multiple Locations TalentXO Full timeRole & Responsibilities :- Act as the primary point of contact for customer success, ensuring seamless database performance and query optimization.- Provide expert-level support on RDBMS (MySQL, MSSQL, Oracle, Postgres, etc.).- Execute Database Administration (DBA) tasks including backups, recovery, tuning, and performance monitoring.- Optimize database...
-
ERP Support Consultant
1 week ago
Anywhere in India/Multiple Locations/Any Location POTENTIAM OFFSHORE SERVICES PRIVATE LIMITED Full timeTechnical Support Consultant : Briefly, the role will involve providing operational and technical assistance to our customers over the phone or email. Video calls will also be required, depending on the nature and complexity of the issue. We're looking for somebody with the capacity for analytical thinking where they will be able to diagnose and...
-
SAP Coupa Consultant
1 week ago
Anywhere in India/Multiple Locations FINDERNEST SOFTWARE SERVICES Full timeThe SAP STP Coupa Consultant plays a vital role in implementing and supporting SAP Supply Chain Collaboration and SAP Cloud Integration for Coupa to optimize business processes. They are responsible for configuring, customizing, and integrating the SAP systems according to business requirements, ensuring seamless and efficient functionality. Key...
-
SAP EWM Consultant
1 week ago
Anywhere in India/Multiple Locations SAPBOT Technologies Full timeJob Description : - Review, analyze, and evaluate as-is business processes.- Design to-be business processes and best practices- Lead and assist in SAP design sessions or blueprint workshops- Configure and maintain the relevant SAP components in EWM, integration with S4HANA systems and other applications and barcode scanner systems.- Support business users...
-
Oracle HRMS Technical Consultant
3 hours ago
Anywhere in India/Multiple Locations IDESLABS PRIVATE LIMITED Full timeJob description :Must Have Skill :- Experience in oracle EBS,SQL/PLSQL- Self service HRMS- Exp in integration API,SOAP,JSON- Minimum 4-7 years Oracle HRMS experience and done end-to-End Implementation, Post implementation Support and AMS support- Hands-on Development experience in Oracle EBS HRMS suite of Modules- Experience as an ORACLE PL/SQL Developer,...
-
NetCom Learning
1 month ago
Anywhere in India/Multiple Locations Netcom Learning Full timeJob Description : - DevOps Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. - If you have a solid background in software engineering and are familiar with Ruby or Python, we'd like to meet you. - Ultimately, you will execute and automate operational...
-
Infosys Financials Consultant
1 month ago
Anywhere in India/Multiple Locations Infosys Limited Full timeRole: Oracle EBS Financials ConsultantResponsibilities:A day in the life of an Infosys consultant involves working with customers to resolve issues, diagnose problems, design innovative solutions, and facilitate deployment to achieve client satisfaction.Key responsibilities include developing proposals, providing inputs in solution design, and planning...
-
Anywhere in India/Multiple Locations Infosys Limited Full timeRole : Oracle EBS Financials Consultant Roles and Responsibilities : A day in the life of an Infoscion : - As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. - You will develop a proposal by...
-
SAP FICO Group Reporting Consultant
1 week ago
Anywhere in India/Multiple Locations ANLAGE Full timeJob Description : Key Responsibilities : - Implement SAP FICO and Group Reporting : Lead the implementation, configuration, and customization of SAP FICO and Group Reporting modules to meet the organization's financial consolidation and reporting requirements. - Financial Consolidation : Design and implement SAP Group Reporting solutions to support...
-
StatusNeo Technology
1 week ago
Anywhere in India/Multiple Locations StatusNeo Technology Consulting Pvt. Ltd Full timeJob Role : DevOps Engineer- L2 supportJob Location : Remote/ GurgaonExperience : 4+ YearsJob Description : We are looking for dedicated and skilled L2 Support Engineers to join our team in providing exceptional support for our application whether deployed on our clients on-premises or in our SaaS. As an L2 Support Engineer, you will be responsible for...
-
SAP ATTP Consultant
5 days ago
Anywhere in India/Multiple Locations Sapwood Ventures Pvt.Ltd Full timeWe are hiring for our IT client.Position : SAP ATTP Consultant Experience : 3+yrs Location : PAN India (HYBRID MODE)Notice Period : Immediate to 20daysMandatory Skills At least 3+ years prior work experience with SAP ATTP and 3 years of SAP Functional experience in SAP ECC in Sales & Distribution or Logistics Execution or Warehouse Management Modules. -...