Transformational Service Delivery Manager

2 weeks ago


Bengaluru, Karnataka, India Resourcepro Full time

Job Summary:

We are seeking a highly experienced and skilled Transformational Service Delivery Manager to lead our teams in delivering exceptional service to our clients. This pivotal role requires strong leadership, strategic thinking, and the ability to drive process improvements.

About You:

  • You have a proven track record of leading cross-functional teams and driving business growth through innovative solutions.
  • You possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
  • You have a deep understanding of service delivery processes and are able to analyze complex problems to identify opportunities for improvement.

Key Responsibilities:

  • Lead the Service Delivery team, managing conflicts and ensuring efficient processes and tasks are carried out.
  • Hone and lead the improvement team for delivery infrastructure.
  • Manage finances and budget, with a focus on delivering value to clients.
  • Drive teams to remediate problems and provide root cause analysis as needed.

What We Offer:

  • A competitive salary range of $120,000 - $180,000 per annum, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • The opportunity to work with a dynamic and growing company, with a focus on innovation and excellence.

Requirements:

  • At least 5 years of experience in service delivery management, with a proven track record of success.
  • Strong leadership and strategic thinking skills, with the ability to drive process improvements.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.

How to Apply:

If you are a motivated and results-driven professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you



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