
Expense Audit and Customer Success Leader
3 days ago
We are seeking an experienced professional to lead a team of experts supporting our global workforce. This role involves overseeing expense report audits for compliance and handling corporate services inquiries. The successful candidate will be a strong leader, responsible for driving efficient issue resolution, conducting training, and improving service delivery.
Key Responsibilities:- Team Leadership: Lead and develop a team responsible for expense report audits and customer support. Provide key performance indicator data to leadership and conduct team training and knowledge workshops.
- Compliance & Audit: Review policy violations and coordinate with internal stakeholders. Ensure timely resolution of escalated audit issues and customer inquiries.
- Customer Support & Process Improvement: Monitor service levels and manage the resolution of customer support issues. Collaborate with global partners to standardize processes and implement improvements.
- Technology & Innovation: Drive the refinement and management of our corporate services AI assistant. Experience managing ticketing systems is required.
- A Bachelor's degree in financial operations or a customer-facing role. Experience managing or supervising a team is essential.
- Deep knowledge of Travel & Expense management technologies (e.g., SAP Concur) and policy enforcement.
- Familiarity with audit or compliance functions in highly regulated industries.
- Experience managing ticketing systems (e.g., ServiceNow).
- Strong leadership, coaching, and mentoring skills.
- Clear and concise communication skills, with effective conflict resolution and decision-making skills.
- A customer service-oriented mindset with a strong ability to demonstrate empathy.
- The ability to identify and suggest improvements to processes.
- Strong data analysis and reporting capabilities.
- Is a strategic thinker with excellent problem-solving skills.
- Has experience working in a fast-paced environment and meeting deadlines.
- Is passionate about delivering exceptional customer experiences.
- Thrives in a collaborative team environment.
-
Expense Audit and Customer Success Manager
2 weeks ago
Hyderabad / Secunderabad, Telangana, India beBeeCustomerSuccess Full time ₹ 1,04,000 - ₹ 1,30,878Job Title: Expense Audit and Customer Success Manager">Job Summary:We are seeking a skilled professional to lead our expense report audits and customer support team. This role involves overseeing expense report audits for policy compliance, handling corporate services inquiries, and driving efficient issue resolution.Key Responsibilities:Team Leadership:...
-
Expense Audit Specialist
2 weeks ago
Hyderabad / Secunderabad, Telangana, India beBeeCompliance Full time ₹ 1,04,000 - ₹ 1,30,878Job DescriptionWe are seeking a meticulous and detail-oriented professional to join our team as an Expense Audit Associate. As a key member of our internal controls team, you will be responsible for reviewing expense reports to identify exceptions and validate compliance with company policies.This role is critical in ensuring the accuracy of...
-
Expense Audit Specialist
1 week ago
Hyderabad / Secunderabad, Telangana, India beBeeAudit Full time ₹ 1,04,000 - ₹ 1,30,878Expense Audit SpecialistWe are seeking a detail-oriented and organized Expense Audit Specialist to join our team. In this role, you will be responsible for reviewing expense reports to ensure compliance with policies and procedures.Responsibilities:Audit expense reports for accuracy and completeness.Identify and flag exceptions, and escalate policy...
-
Associate Expense Audit
1 day ago
Hyderabad, Telangana, India Amgen Full time**Role Description**: The Associate, Expense Audit is responsible for reviewing expense reports to identify exceptions and validate compliance with Amgen’s policies. This role is critical to Amgen’s efforts to maintain its internal controls and to ensure accuracy of employee-submitted expense reports. **Roles & Responsibilities**: - Perform timely and...
-
Manager Expense Audit and Customer Success
2 weeks ago
Hyderabad, Telangana, India Amgen Inc Full timeJob DescriptionBasic Qualifications and Experience:- Bachelor's degree with 5+ years of financial operations (including Travel & Expense administration, Financial Planning & Analysis, Procurement, etc.) experience or in a customer-facing role.- Familiarity with audit or compliance functions in industries practicing GxP or other highly regulated industries.-...
-
Expense Audit Associate
2 weeks ago
Hyderabad, Telangana, India Amgen Full timeCareer Category FinanceRole Description The Associate Expense Audit is responsible for reviewing expense reports to identify exceptions and validate compliance with Amgens policies This role is critical to Amgens efforts to maintain its internal controls and to ensure accuracy of employee-submitted expense reports Roles Responsibilities Perform timely...
-
Hyderabad / Secunderabad, Telangana, India beBeeProcess Full time ₹ 1,04,000 - ₹ 1,30,878Driving Change through Process ExcellenceJob DescriptionWe are seeking a skilled Process Associate - Accounts Payable to join our team. In this role, you will be responsible for reviewing and processing employee expense reimbursements in accordance with our client's policy.Your primary objective will be to ensure compliance with travel and entertainment...
-
Hyderabad / Secunderabad, Telangana, India beBeeconsultant Full time ₹ 1,04,000 - ₹ 1,30,878Job Description:We are seeking a highly skilled Travel and Expense Solution Consultant to join our team. As a key member of our implementation team, you will be responsible for implementing and configuring SAP Concur Travel and Expense solutions based on client requirements.You will work closely with clients to understand their needs and preferences, and...
-
Expense Analyst
1 week ago
Hyderabad / Secunderabad, Telangana, India beBeeExpense Full time ₹ 8,00,000 - ₹ 12,00,000Job Overview">We are seeking a highly skilled and detail-oriented professional to join our team as an Expense Analyst. This individual will be responsible for reviewing employee-submitted expenses, processing claims, and ensuring compliance with company policies.">Main Responsibilities">Review and verify employee-submitted expenses for accuracy and...
-
T&E Expense Process Manager
1 week ago
Hyderabad / Secunderabad, Telangana, India beBeeexpense Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: T&E Process ManagerWe are seeking a highly skilled and detail-oriented T&E Process Manager to oversee the end-to-end Travel & Expense (T&E) process, ensuring compliance with company policies and maximizing cost savings.Key Responsibilities:Process Management: Develop and implement efficient T&E processes, including expense reporting,...