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Senior Manager

2 months ago

Mumbai, Maharashtra, India Hapag-Lloyd Full time

Job Purpose

As a Senior Manager - Revenue Optimization, you will be responsible for monitoring, analyzing, and defining necessary actions to improve Area's Revenues under the supervision of Director Commercial Steering and in close coordination with Regional Revenue Optimization Management Regional Office. You will lead strategic projects that have an impact on improvement of margins.

Key Accountabilities

  • Conduct regular performance reviews with Regional Revenue Optimization and other relevant stakeholders such as Regional Revenue Management Colleagues
  • Closely coordinate with regional and global stakeholders for new projects and initiatives to support driving margin improvement
  • Analyze the progression of Performance Charge Codes and in coordination with Sales/SST & Region, identify opportunities & Areas of Revenue enhancement
  • Hold weekly/bi-weekly calls with Regional Revenue Management & also Trade Management to identify & review Areas of improvement in terms of driving Import volumes, S&D Targets, Free time, Vessel Performance etc. Pass on the relevant information to the Sales Team & rest of the stakeholders
  • Drive D&D and local income maximization within area of responsibility in close coordination with local sales teams and regional revenue management. This includes analyzing and adjusting special customer agreements for commercial viability and propose reviews to corresponding sales counterpart with focus to reduce exceptions & waivers
  • Review additional Free time extended to accounts especially MT/ST accounts and make efforts to reduce this in coordination with sales monthly along with the Region
  • Promote additional Revenue Generating products like ADFT, QQ, QQ SPOT, Shipping Guarantee, QFP etc.
  • Implement reduction program on Negative Business (PRI report, active monitoring, action plan etc.)
  • Drive market Intelligence & Competition Analysis within Area scope especially when analyzing local charges etc. on a quarterly basis or as and when requested in coordination with Sales
  • Coordinate quarterly market surcharge & local charges benchmarking/ review and propose adjustments to D&D and local surcharges (including THC) to corresponding management
  • Analyze and submit forecasts related to empty equipment requirements to regional sales taking inputs from equipment & sales department
  • Be responsible for ICCL co-ordination within Area Sales, and act as entry point for other revenue related audits (e.g. MFR, NAC, tariff date, etc.)
  • Act as Point of Entry and participate in projects & international working groups related to revenue management
  • Coordinate and lead with both internal and external stakeholders to solve issues and bring innovation to the organization
  • Provide visibility to Area management through various dashboards impacting commercial KPIs

Qualifications and Technical Job Requirements

Education

  • University Degree, MBA, Business Administration, International Trade or equivalent

Experience

  • 8-15 years
  • Ability to Understand P&L with basic financial acumen
  • Previous experience such as Sales/Revenue/Project Management position experience in multi-national companies, preferably in industries related to the accounts assigned or of transportation items, shipping, or international trade
  • Experience In Strategy teams or projects will be a positive

Skills

  • Experience in leading tasks and projects
  • Advance knowledge of MS excel and PowerPoint skills
  • Demonstrated strong listening, verbal and written communication skills
  • Ability to work with large data to drive insights
  • Demonstrated ability to be multi-task, set priorities, organize work and implement action items
  • Analytical skills
  • Ability to work effectively in a team environment and good people skills
  • QlikView/Qlik sense knowledge will be a plus

Hapag-Lloyd Values / Behaviors

  • Care, Move, Deliver
  • Positive attitude can do attitude
  • Initiative-taking
  • Energetic and good team spirit
  • Enthusiastic
  • Commitment to task
  • High Integrity