Business Operations Analyst
3 weeks ago
About the Role
The ideal candidate will be responsible for maintaining and refreshing business reports and analytical frameworks setup by senior analysts. They will also be required to build simple reports, take up deep dive requests, make changes to existing analytical frameworks, and provide ad-hoc data support to operations stakeholders.
Key Responsibilities
- Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.
- Work closely with stakeholders (internal/external) to understand and automate/enhance existing processes.
- Be open to learn and develop skillsets in the latest technologies and analytical techniques.
- Understand how data/analytical frameworks and their work translate to business on the ground.
- Be able to come up with innovative ideas for new work or to improve existing work.
About the Team
The AOP (Analytics Operations and Programs) team is missioned to standardize BI and analytics capabilities, and reduce repeat analytics/reporting/BI workload for operations across IN, JP, and ECCF marketplaces.
The team has a diverse mix of strong engineers, analysts, and scientists who champion customer obsession. We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve deep dive capabilities, and building advanced analytics capabilities.
We identify and implement data-driven metric improvement programs in collaboration (co-owning) with Operations teams.
We are open to hiring candidates to work out of one of the following locations:
- Hyderabad, TS, IND
BASIC QUALIFICATIONS
- 1+ years of data analytics or automation experience
- 1+ years of capacity planning, operations planning, business analysis, or similar experience
- Bachelor's degree
- Knowledge of data pipelining and extraction using SQL
- Knowledge of SQL and Excel at a moderate or advanced level
- Experience with data mining tools like SQL, SAS, SPSS, or similar
PREFERRED QUALIFICATIONS
- Experience in data analytics or automation
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