Client Services Manager

2 weeks ago


India MullenLowe Lintas Group Full time

Role Summary:

This is a Client Services Manager position at MullenLowe Lintas Group. The role will be responsible for ensuring smooth project execution and working closely with various departments to meet client needs.

Key Responsibilities:

1. Project Coordination - Coordinate project timelines, ensure timely delivery, and manage project resources effectively.

2. Client Communication - Develop strong relationships with clients, communicate project progress, and address any concerns or issues.

3. Team Collaboration - Work closely with marketing, creative, and production teams to deliver high-quality projects.

4. Brand Management - Manage brand assets, develop brand guidelines, and ensure brand consistency across all touchpoints.

5. Financial Management - Oversee project budgets, ensure financial compliance, and make recommendations for cost savings.

6. Documentation - Maintain accurate project records, ensure compliance with agency policies, and develop process improvements.

7. Performance Monitoring - Track project performance, identify areas for improvement, and implement corrective actions.

8. Stakeholder Management - Manage relationships with internal stakeholders, including agency leadership, and external stakeholders, including clients and vendors.

9. Business Development - Identify new business opportunities, develop proposals, and contribute to agency growth.

10. Process Improvement - Continuously evaluate and improve project processes, develop best practices, and share knowledge with the team.



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