Back Office Operations Manager

1 month ago


Surat, Gujarat, India Solwin Infotech Full time

Job Title: Back Office Executive

We are seeking a highly motivated and organized Back Office Executive to join our team at Solwin Infotech. As a key member of our administrative team, you will be responsible for providing exceptional support to our sales and admin teams.

Key Responsibilities:

  • Manage email communication and online support to ensure timely and professional responses to customer inquiries.
  • Maintain strong relationships with customers through regular communication and issue resolution.
  • Collaborate with internal departments to ensure seamless communication and coordination.
  • Develop and deliver presentations to customers to explain our company's services and products, highlighting their benefits and value proposition.
  • Provide administrative support to the sales team, including data management, scheduling meetings, and follow-ups.
  • Analyze market trends to identify opportunities for sales growth and develop strategies to increase brand awareness.
  • Stay up-to-date with the latest technology updates and adapt to new tools and systems.
  • Meet targets and achieve goals in a fast-paced and dynamic environment.
  • Perform basic administrative duties as required by management.

Requirements:

  • Excellent command of the English language, both written and spoken.
  • Fluency in English and strong business writing skills.
  • Proficiency in MS Excel, MS Word, Google Docs, Google Sheets, and internet applications.
  • Excellent organizational and negotiation skills.
  • Positive attitude, eagerness to learn, and a strong work ethic.
  • Ability to work in a team environment and adapt to changing priorities.

About Solwin Infotech:

Solwin Infotech is a leading provider of innovative technology solutions. We are committed to delivering exceptional customer service and building long-term relationships with our clients. If you are a motivated and organized individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.


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