Business Transformation Lead
3 weeks ago
About Encore Capital Group
We are a global team of over 4,000 employees dedicated to empowering consumers to begin their path towards financial recovery and build a better life for themselves and their families.
Key Responsibilities:
- Delivery of strategic and process improvement initiatives including consulting/project management services to assigned businesses, globally.
- Lead enterprise-level business transformation initiatives, gathering, structuring, and analyzing quantitative and qualitative data sets to generate significant insights.
- Build AS-IS and TO-BE process maps, design solutions using rigorous process improvement and change management methodologies.
- Act as a change agent, partnering with front-line managers and executive leadership to influence and deliver assignments.
- Track and communicate project status updates, performance against success metrics, and timeline, including early warning signs.
Skills and Requirements:
- Proficient in problem-solving methods and out-of-box thinking.
- Proven analytical mindset.
- Ability to thrive in ambiguity and result-oriented environment.
- Proficient in Excel, Visio, and PowerPoint.
- Excellent verbal and written communication skills.
What We Offer:
We understand the important balance between work and life, fun and professionalism, and corporation versus community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.
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