Senior Customer Service Representative

3 weeks ago


Cochin, Kerala, India JobStars HR Solutions Pvt Ltd Full time

Job Overview

JobStars HR Solutions Pvt Ltd is seeking a highly skilled and experienced Front Desk Staff to join our team. This role will be responsible for providing exceptional customer service, managing front office operations, and ensuring seamless communication with clients.

About the Role

The ideal candidate will have 1-3 years of experience in a similar role, with excellent communication and interpersonal skills. Fluency in English is essential, with proficiency in front office operations and CRM software also required. Strong organizational and multitasking abilities are necessary to handle multiple tasks efficiently.

Key Responsibilities

  • Manage front office operations, including reception, switchboard, and filing systems.
  • Provide exceptional customer service, responding to client inquiries, and resolving issues promptly.
  • Collaborate with internal teams to ensure seamless communication and coordination.
  • Maintain confidentiality and discretion when handling sensitive information.

Requirements

  • 1-3 years of experience as a front desk staff or in a similar role.
  • Excellent communication and interpersonal skills.
  • Fluency in English.
  • Proficiency in front office operations and CRM software.
  • Strong organizational and multitasking abilities.
  • Ability to handle confidential information with discretion.

What We Offer

  • A competitive salary of Rs. 300,000 per annum.
  • Opportunities for growth and professional development.
  • A dynamic and supportive work environment.

Contact Information

Please note that we do not accept applications via email or phone. To apply, please submit your resume and cover letter through our online portal.



  • Cochin, Kerala, India Dynamed Healthcare Solutions Pvt. Full time

    Dynamed Healthcare Solutions Pvt. is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our contact centre, you will be responsible for handling customer inquiries and resolving their issues in a timely and professional manner. The ideal candidate will possess excellent communication and interpersonal...


  • Cochin, Kerala, India IndiGo Full time

    We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. This role will involve ensuring that our customers receive the highest level of service and support.In this position, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service to our passengers.Key...


  • Cochin, Kerala, India ExtendedGT -Hire Globally Full time

    About the RoleWe are seeking a Customer Service Representative to join ExtendedGT - Hire Globally, a UK-based software product company. The ideal candidate will have a minimum of 2 years of experience in a call centre role, specifically supporting UK or US clients.Key Responsibilities:Deliver outstanding customer service to clients and sub-contractors via...


  • Cochin, Kerala, India Forex Integrated Full time

    Job Description:We are seeking a highly skilled and enthusiastic Airport Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to passengers and ensuring a smooth travel experience.About the Job:The ideal candidate will have excellent communication skills, both written and verbal,...


  • Cochin, Kerala, India Dynamed Healthcare Solutions Pvt. Full time

    Job Overview:Dynamed Healthcare Solutions Pvt. is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in the Voice Process.About the Role:The ideal candidate will be fluent in English, possess excellent communication skills, and have the ability to provide top-notch customer service by actively...


  • Cochin, Kerala, India ADVENXA Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our Voice Operations team at ADVENXA. In this role, you will be responsible for handling inbound and outbound calls with professionalism and courtesy.You will accurately process and document information obtained during calls, assist callers with inquiries, concerns, and requests...


  • Cochin, Kerala, India Dental care and implants Full time

    Customer Service Representative RoleWe are seeking a dedicated and passionate Customer Service Representative to join our team at Dental care and implants. This role is ideal for an individual who is passionate about delivering exceptional service and building strong relationships with customers.Key Responsibilities:Provide exceptional service to customers...


  • Cochin, Kerala, India Wipro Full time

    Job DescriptionAs a Customer Service Representative - Technical Support at Wipro, you will play a vital role in providing exceptional technical support to clients. Your primary responsibility will be to resolve client issues promptly and efficiently, while maintaining a high level of customer satisfaction.Key Responsibilities:Technical Support: Provide...


  • Cochin, Kerala, India MAIJO MOTO-Maruti Suzuki Arena Full time

    **Company Overview**Maijo Moto-Maruti Suzuki Arena is a premier automotive destination in Ernakulam, offering a world-class showroom and service center experience to customers. Our 3 S Facility provides a unique Customer WoW experience, making us the go-to choice for Maruti Suzuki enthusiasts.**Job Role:** Customer Relations Executive**Location:**...


  • Cochin, Kerala, India Forex Integrated Full time

    Job Title: Airport Service RepresentativeWe are Hiring for the positions of Air Ticketing, Ground Staff, Cabin Crew, and Maintenance Engineer/Airport Management.About the Role:This is an exciting opportunity to join our team as an Airport Service Representative. As a key member of our airport operations team, you will be responsible for ensuring the smooth...


  • Cochin, Kerala, India JobStars HR Solutions Pvt Ltd Full time

    **Job Overview**We are seeking a highly skilled and motivated Front Office Executive to join our dynamic team at JobStars HR Solutions Pvt Ltd. As a key member of our front desk, you will be responsible for providing exceptional customer service to our clients and visitors.**Key Responsibilities:**Welcome and greet visitors with a professional demeanor,...


  • Cochin, Kerala, India Holistic Senior Care Full time

    Job TitleCorporate Head of Human ResourcesCompany OverviewHolistic Senior Care Private Limited is a rapidly growing organization committed to providing comprehensive senior care services. Founded in 2023, we have established ourselves as a trusted partner in developing residential communities for seniors.About the RoleWe are seeking an experienced Corporate...


  • Cochin, Kerala, India ADVENXA Full time

    Job OverviewWe are seeking a highly skilled Customer Support and Sales Representative to join our team at ADVENXA. This role is pivotal in expanding our customer base, promoting our range of financial products, and ensuring exceptional client support.The ideal candidate will spend 70% of their time on customer support activities and 30% on sales and sales...


  • Cochin, Kerala, India Forex Integrated Full time

    We are currently seeking a talented and enthusiastic Air Ticketing/Ground Staff/Cabin Crew member to join our team at Forex Integrated. As an airline customer service representative, you will play a vital role in ensuring the comfort and satisfaction of our passengers.Key Responsibilities:Welcome passengers on board and direct them to their seats, providing...


  • Cochin, Kerala, India Dynamed Healthcare Solutions Pvt. Full time

    Customer Service Operations Manager The Customer Service Operations Manager plays a pivotal role in ensuring seamless communication and coordination among various teams within Dynamed Healthcare Solutions Pvt. This involves facilitating projects, initiatives, or activities involving multiple stakeholders to run smoothly and efficiently. This crucial...


  • Cochin, Kerala, India Popees Baby Care Products Private Limited Full time

    About the RolePopees Baby Care Products Private Limited is a leading company in the Consumer Services industry, committed to excellence and providing top-quality baby care products to customers. With a strong presence in Malappuram, Kerala, our company continues to grow.Job OverviewWe seek an experienced Senior Corporate Sales Representative to join our team...


  • Cochin, Kerala, India Jachoos Technologies Private Limited Full time

    We are seeking a highly skilled Telecommunications Sales Representative to join our team at Jachoos Technologies Private Limited. As an International Sales Consultant, you will be responsible for generating leads and qualifying potential customers for our IT services.Key Responsibilities:Lead Generation: Identify and pursue new business opportunities by...


  • Cochin, Kerala, India Pueblo Shades Pvt Full time

    Company Overview:PUEBLO SHADES PVT.LTD is a leading Web,App development company that offers innovative solutions to its clients.Salary: ₹5,00,000 - ₹8,00,000 per annum (depending on experience)Job Description:We are seeking a dedicated and enthusiastic Telecaller with excellent communication skills in Malayalam to handle incoming calls, provide...


  • Cochin, Kerala, India HIKEN HOLIDAYS PVT LTD Full time

    Company OverviewHIKEN HOLIDAYS PVT LTD is a leading provider of travel services, dedicated to delivering exceptional customer experiences.


  • Cochin, Kerala, India HR Bro Placement Services & HR Training Full time

    About the JobWe are looking for a talented and motivated Customer Service Executive to join our team in Kochi, Kerala. As a key member of our HR Bro Placement Services & HR Training team, you will be responsible for delivering exceptional customer service and support to our clients.Job SummaryThe successful candidate will have excellent communication skills,...