Senior Customer Service Representative
3 weeks ago
Job Overview
JobStars HR Solutions Pvt Ltd is seeking a highly skilled and experienced Front Desk Staff to join our team. This role will be responsible for providing exceptional customer service, managing front office operations, and ensuring seamless communication with clients.
About the Role
The ideal candidate will have 1-3 years of experience in a similar role, with excellent communication and interpersonal skills. Fluency in English is essential, with proficiency in front office operations and CRM software also required. Strong organizational and multitasking abilities are necessary to handle multiple tasks efficiently.
Key Responsibilities
- Manage front office operations, including reception, switchboard, and filing systems.
- Provide exceptional customer service, responding to client inquiries, and resolving issues promptly.
- Collaborate with internal teams to ensure seamless communication and coordination.
- Maintain confidentiality and discretion when handling sensitive information.
Requirements
- 1-3 years of experience as a front desk staff or in a similar role.
- Excellent communication and interpersonal skills.
- Fluency in English.
- Proficiency in front office operations and CRM software.
- Strong organizational and multitasking abilities.
- Ability to handle confidential information with discretion.
What We Offer
- A competitive salary of Rs. 300,000 per annum.
- Opportunities for growth and professional development.
- A dynamic and supportive work environment.
Contact Information
Please note that we do not accept applications via email or phone. To apply, please submit your resume and cover letter through our online portal.
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