Senior Cash Collections Specialist

2 weeks ago


Mumbai, Maharashtra, India Mettler Toledo Full time

We are seeking a highly skilled Senior Cash Collections Specialist to join our team at Mettler Toledo. As a key member of our customer service department, you will play a vital role in ensuring the smooth inflow of cash within payment terms.

Key Responsibilities:

  • Resolve outstanding invoices in accounts receivables by contacting customers through calls and emails from our shared services center in India.
  • Control overdue ageing of outstanding invoices.
  • Ensure timely receipt of payments from customers.
  • Send reminders to customers to avoid payment delays.
  • Resolve unapplied credit items on US customers' accounts by contacting them via phone or email.
  • Collaborate with the collection and cash application team as required.
  • Meet productivity and quality benchmarks defined by the company.
  • Ensure regular communication with Business Unit personnel to resolve issues promptly.

What You Need to Succeed:

  • Bachelor's degree in Commerce (B.Com) or equivalent.
  • 3-4 years of experience in international customer service, preferably in cash collections.
  • SAP knowledge is preferred.
  • Excellent telephonic skills.

Our Offer to You:

  • A global company with opportunities to work with diverse teams.
  • An open, fair, and inclusive work environment.
  • Multitude of learning and growth opportunities.
  • Medical insurance for you and your family, with access to telemedicine applications.
  • A reputable brand name recognized worldwide for precision, quality, and innovation.

The estimated salary for this position is around $60,000 - $80,000 per annum, depending on experience and qualifications. If you are a motivated and results-driven professional looking for a new challenge, please apply now.



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