Technical Implementation Specialist

2 weeks ago


Pune, Maharashtra, India Fiserv Full time

We are seeking a skilled Technical Implementation Specialist to join our team in Pune, India. As a key member of our implementation team, you will be responsible for onboarding and rolling out new and existing clients on our standard integration platform.

Key Responsibilities:

  • Perform implementations for Fiserv's clients via telephone, e-mail, and web-based contact channels.
  • Deliver professional and timely client/internal communications regarding current implementation/support cases.
  • Track, organize, and document all product and support related activities.
  • Develop and maintain a full understanding of Fiserv products and services and stay abreast of relevant industry trends and best practices.
  • Handle mission critical projects during and after implementation.
  • Accountable for driving production incidents to resolution.

Requirements:

  • Degree in Computer Science, Management Information Systems, Information Technology, Accounting, Business Management, or related fields.
  • 6-8 years proven experience with client implementations / services, dealing with internal and external clients.
  • Good troubleshooting skills & communication skills.
  • Demonstrated planning skills.

What We Offer:

  • An estimated annual salary of ₹1,200,000 - ₹1,800,000 depending on experience.
  • A dynamic and supportive work environment.


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