ServiceNow Senior QA Engineer
4 weeks ago
Transforming Human Health through Quality Assurance
Illumina is a global leader in genomic technology, working to expand access to healthcare for billions of people worldwide. As a highly motivated and team-oriented Sr. ServiceNow QA Analyst, you will play a critical role in ensuring the quality and functionality of our ServiceNow platform.
Key Responsibilities:
- Partner with business analysts, developers, and stakeholders to design, execute, and maintain a comprehensive testing strategy.
- Develop and document test cases, test strategies, and identify test areas for automation.
- Collaborate with business analysts and stakeholders to create User Acceptance Test (UAT) scripts and facilitate their execution.
- Build and maintain automated test scripts using tools such as ServiceNow Automated Test Framework (ATF).
- Analyze test results, identify defects, and work with developers to ensure timely resolution.
- Stay up-to-date on the latest ServiceNow features, especially around testing.
- Provide testing estimates and time estimates as part of Sprint Planning.
- Create test process and procedure documentation.
Requirements:
- At least 5 years of experience working as a QA analyst with 2 or more years of domain experience in the ServiceNow platform.
- Demonstrated experience writing test plans, test cases, and test strategies.
- Experience performing both manual and automated testing with a preference for using tools such as ServiceNow ATF framework.
- Ability to represent test plans and test coverage using enterprise tools such as Visio, Lucid Chart, Teams, Confluence, Jira, and others.
- Experience working in an Agile development environment with Product Owners and Developers.
- Working knowledge of ITIL processes or certification (preferred).
Education:
Bachelor of Science in Computer Science, Business, or related field preferred or equivalent work experience.
Illumina is an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.
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