Senior Technical Specialist for Oracle Solutions

2 weeks ago


Mumbai, Maharashtra, India Oracle Full time

Job Summary

As an Advanced Services Engineer Systems at Oracle, you will serve as an advocate for customer needs, delivering post-sales support and solutions to the Oracle customer base. This involves resolving non-technical customer inquiries and technical questions regarding Electronic Support Services.

Key Responsibilities

  • Provide post-sales support and solutions to Oracle customers
  • Resolve non-technical customer inquiries via phone and electronic means
  • Interface with customer IT staff on a regular basis
  • Resolve moderately complex technical problems related to Oracle products

Requirements

  • Highly experienced in Oracle products and several platforms
  • Ability to work with minimal guidance from management
  • Strong communication and problem-solving skills


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