Senior Technical Specialist for Oracle Solutions
2 weeks ago
Job Summary
As an Advanced Services Engineer Systems at Oracle, you will serve as an advocate for customer needs, delivering post-sales support and solutions to the Oracle customer base. This involves resolving non-technical customer inquiries and technical questions regarding Electronic Support Services.
Key Responsibilities
- Provide post-sales support and solutions to Oracle customers
- Resolve non-technical customer inquiries via phone and electronic means
- Interface with customer IT staff on a regular basis
- Resolve moderately complex technical problems related to Oracle products
Requirements
- Highly experienced in Oracle products and several platforms
- Ability to work with minimal guidance from management
- Strong communication and problem-solving skills
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