Omnichannel Operations Specialist

4 weeks ago


Bengaluru, Karnataka, India Lilly Full time

At Lilly, we're committed to making life better for people around the world. We're seeking a skilled Operations Professional to join our team and drive business growth through data-driven sales and marketing strategies.

As a key member of our IBU team, you'll be responsible for operating our state-of-the-art recommendation engine platform, ZAIDYN, to enable seamless sales and marketing operations. Your expertise in manipulating and mining large data sets using SQL will be crucial in driving personalized marketing campaigns and improving customer experience.

Key responsibilities will include:

  • Developing and executing operations programs that leverage data-driven decision engines
  • Collaborating with cross-functional teams to integrate data management and analytics into sales and marketing strategies
  • Providing technical support for data-driven initiatives and troubleshooting code written by others
  • Contributing to the development of Standard Operating Procedures (SOPs) and ensuring compliance
  • Participating in Agile/Scrum setups and using JIRA or other relevant platforms

Lilly is an equal opportunities employer and welcomes applications from diverse candidates. We're committed to creating an inclusive work environment that values diversity, equity, and inclusion.

Requirements:

  • Bachelor's degree in quantitative/IT related fields
  • 3+ years of experience in data manipulation and mining, with a focus on sales and marketing operations
  • Strong understanding of data-driven decision engines and personalized marketing campaigns
  • Excellent technical and communication skills

Preferred qualifications:

  • Prior experience in executing operations programs that use data-driven decision engines
  • Certifications in SQL or other querying/programming languages
  • Experience working in Agile/Scrum setups and using JIRA or other relevant platforms

We're excited to welcome a talented Operations Professional to our team and contribute to the development of innovative business solutions.



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