Digital Documentation Specialist
4 weeks ago
About the Role
We are seeking a skilled Technical Communicator to join our team at Thinkproject. As a Digital Documentation Specialist, you will play a crucial role in transforming complex technical information into clear, concise, and engaging content that supports user success.
Key Responsibilities
- Develop High-Quality Documentation for User Success: Write engaging content that meets the needs of diverse target audiences, helping users understand and succeed with our products.
- Simplify Complex Concepts: Gain a deep understanding of our products and services and transform technical information into polished, user-friendly content.
- Evaluate and Improve Content: Continuously assess existing documentation and propose innovative methods for improvement to enhance user experience.
- Centralize Content Repositories: Collaborate with development and support teams to identify documentation repositories, edit and revise content, and implement best practices for data compilation and centralized storage.
- Enhance Usability in Partnership with Product Management: Collaborate with product management teams to ensure content supports the highest standards of usability and user-friendliness.
- System Administrator for MadCap: Manage the MadCap documentation system, collaborating with subject-matter experts (SMEs) and content authors, ensuring seamless up-to-date delivery across multiple target outputs.
Requirements
- Ability to translate complex technical information into clear, concise, and user-friendly content.
- Excellent organizational skills and attention to detail.
- Collaborative mindset with the ability to work across departments.
- Strong knowledge of structured authoring in MadCap or similar single-source systems is a plus.
About Thinkproject
Thinkproject is a European market-leader in digitalisation tools for construction companies. Our mission is to deliver digitalisation to make a safer, healthier and more sustainable AECO (Architecture, Engineering, Construction, Operations) industry.
Company Culture
We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business.
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