Senior Fraud Analyst, Debit Card Services

3 weeks ago


Pune, Maharashtra, India Fiserv Full time

At Fiserv, we are a global leader in payments and financial technology. Our mission is to empower businesses and individuals to thrive in an ever-changing world.

We're seeking a talented Sr Associate, Fraud Analysis to join our team

This role offers a unique opportunity to make a real impact on the industry by analyzing and resolving complex disputes related to debit card services. As a key member of our team, you will be responsible for:

  • Providing exceptional support to our clients' card portfolio chargeback programs (debit, credit, prepaid)
  • Effectively communicating dispute resolution processing for Visa or MasterCard debit clients
  • Analyzing and processing dispute claims in accordance with network operating regulations and internal SLA timeframes

You will work closely with our team to ensure that all tasks are completed efficiently and effectively, while maintaining a high level of accuracy and attention to detail.

To succeed in this role, you will need:

  • A strong analytical and problem-solving mindset
  • Excellent communication and relationship-building skills
  • The ability to multitask and prioritize responsibilities effectively

If you are a motivated and results-driven individual who is passionate about working in the fintech industry, we encourage you to apply for this exciting opportunity

We offer a competitive salary range of $65,000 - $85,000 per annum, based on your experience and qualifications. This figure may vary depending on your location and performance.

As a valued member of our team, you can expect a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.



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