Technical Computer Support Specialist
2 weeks ago
We are seeking a skilled Desktop Support Engineer to join our team at Tata Consultancy Services in Hyderabad.
Estimated Salary: ₹750,000 - ₹1,200,000 per annum.
About the RoleThis role involves providing technical support and troubleshooting for Windows 10/11 administration, MS Office, O365, Internet Explorer, and other operating system-related issues.
- Key Responsibilities:
- Expertise in Windows 10/11 administrations
- Good troubleshooting skills for MS Office, O365, Internet Explorer, and other operating system-related issues
- Troubleshooting of PC and peripheral hardware issues (including print & scanning devices)
- Experience with MS Office upgrades/deployments
- Working knowledge of Dell laptops/desktops hardware issues
- Troubleshooting of Office issues
- Knowledge in troubleshooting VPN-related issues
- Mobile Device Management support
- Experience with Windows Imaging process using SCCM
- Experience with Data Migration tools and O365 OneDrive
- Knowledge on OneDrive
- Good communication skills
To be successful in this role, you will need:
- 4+ years of experience in desktop support engineering
- Strong understanding of Windows 10/11 administration
- Excellent troubleshooting and problem-solving skills
- Ability to work in a fast-paced environment
- Good communication and interpersonal skills
Tata Consultancy Services is a leading IT services company that provides innovative solutions to clients across various industries.
How to ApplyPlease submit your resume and cover letter to apply for this exciting opportunity.
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