Technical Computer Support Specialist

2 weeks ago


Hyderabad, Telangana, India Tata Consultancy Services Full time
Desktop Support Engineer Job

We are seeking a skilled Desktop Support Engineer to join our team at Tata Consultancy Services in Hyderabad.

Estimated Salary: ₹750,000 - ₹1,200,000 per annum.

About the Role

This role involves providing technical support and troubleshooting for Windows 10/11 administration, MS Office, O365, Internet Explorer, and other operating system-related issues.

  • Key Responsibilities:
  • Expertise in Windows 10/11 administrations
  • Good troubleshooting skills for MS Office, O365, Internet Explorer, and other operating system-related issues
  • Troubleshooting of PC and peripheral hardware issues (including print & scanning devices)
  • Experience with MS Office upgrades/deployments
  • Working knowledge of Dell laptops/desktops hardware issues
  • Troubleshooting of Office issues
  • Knowledge in troubleshooting VPN-related issues
  • Mobile Device Management support
  • Experience with Windows Imaging process using SCCM
  • Experience with Data Migration tools and O365 OneDrive
  • Knowledge on OneDrive
  • Good communication skills
Requirements

To be successful in this role, you will need:

  • 4+ years of experience in desktop support engineering
  • Strong understanding of Windows 10/11 administration
  • Excellent troubleshooting and problem-solving skills
  • Ability to work in a fast-paced environment
  • Good communication and interpersonal skills
About Us

Tata Consultancy Services is a leading IT services company that provides innovative solutions to clients across various industries.

How to Apply

Please submit your resume and cover letter to apply for this exciting opportunity.



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