Senior VoIP Communications Engineer
3 weeks ago
Ecosmob Technologies is a leading provider of cutting-edge solutions for the telecommunications industry.
Salary
The estimated salary for this position is $80,000 - $110,000 per annum, depending on experience and qualifications.
Job Description
We are seeking an experienced Senior VoIP Communications Engineer to join our team. As a key member of our technical staff, you will be responsible for designing, implementing, and maintaining complex VoIP systems. Your expertise will be essential in ensuring the delivery of high-quality solutions to our clients.
Key Responsibilities
* Manage client communication effectively to understand their requirements and provide tailored solutions
* Install, configure, and maintain softwares to ensure seamless operations
* Collaborate with QA and Dev teams to identify and resolve issues efficiently
* Develop tools to reduce errors and improve customer experience
* Perform root cause analysis to optimize system performance
* Deploy applications such as Web servers, Database servers, and VoIP applications as required
* Provide technical assistance to internal and external customers
* Train team members to enhance their skills and knowledge
* Ensure high availability and DB replication for optimal system performance
* Work within defined SLAs to deliver exceptional customer satisfaction
Required Skills and Qualifications
* Excellent communication and writing skills in English
* Strong knowledge of Linux and VoIP technology
* Experience in installation and configuration of products
* Good understanding of open-source VoIP solutions like Asterisk, FreeSWITCH, and OpenSIPS
* Proficiency in tools like wireshark, tcpdump, sipp, fail2ban, and IPtables
* Excellent analytical and troubleshooting skills
* Good knowledge of Mysql and Mongo Database
* Experience with database replication and heartbeat configuration
* Good experience in client support
Benefits
We offer a comprehensive benefits package, including medical insurance, retirement plans, and opportunities for professional growth and development.
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