Senior Business Operations Analyst

1 week ago


Chennai, Tamil Nadu, India exl Full time

Job Summary

We are seeking a Senior Business Operations Analyst to join our team at EXL. This is a key role that will involve verifying health insurance member information, analyzing paid claim details, and identifying new paid amounts.

Responsibilities:

  • Verify health insurance member information to ensure accuracy and completeness
  • Analyze paid claim details to identify trends and areas for improvement
  • Identify new paid amounts and reconcile discrepancies
  • Maintain comprehensive financial transaction records, including daily overpayments
  • Develop and implement process improvements to increase efficiency and productivity
  • Collaborate with cross-functional teams to drive business growth and customer satisfaction
  • Monitor and report on key performance indicators (KPIs) to inform business decisions

Requirements:

  • Bachelor's degree in Business Administration, Finance, or related field
  • Minimum 3 years of experience in business operations or a related field
  • Proven track record of process improvement and cost reduction
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

  • A competitive salary of $80,000 - $110,000 per year, based on experience
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A 401(k) retirement plan with company match
  • Tuition reimbursement and professional development opportunities
  • A dynamic and supportive work environment


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