Senior Business Operations Analyst
1 week ago
Job Summary
We are seeking a Senior Business Operations Analyst to join our team at EXL. This is a key role that will involve verifying health insurance member information, analyzing paid claim details, and identifying new paid amounts.
Responsibilities:
- Verify health insurance member information to ensure accuracy and completeness
- Analyze paid claim details to identify trends and areas for improvement
- Identify new paid amounts and reconcile discrepancies
- Maintain comprehensive financial transaction records, including daily overpayments
- Develop and implement process improvements to increase efficiency and productivity
- Collaborate with cross-functional teams to drive business growth and customer satisfaction
- Monitor and report on key performance indicators (KPIs) to inform business decisions
Requirements:
- Bachelor's degree in Business Administration, Finance, or related field
- Minimum 3 years of experience in business operations or a related field
- Proven track record of process improvement and cost reduction
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
- A competitive salary of $80,000 - $110,000 per year, based on experience
- A comprehensive benefits package, including medical, dental, and vision coverage
- A 401(k) retirement plan with company match
- Tuition reimbursement and professional development opportunities
- A dynamic and supportive work environment
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