Senior Human Resources Manager

3 weeks ago


Noida, Uttar Pradesh, India ADCI - Haryana Full time

Job Summary

As the Senior Manager HR, you will be responsible for developing and implementing new programs that embrace Leadership Principles and values across the site. You will serve as a trusted partner to the Sr. Site leader and take an active role in developing coaching relationships and growing the site leadership team. You will assist with the onboarding of senior leaders to the site, ensuring their onboarding and introduction to Amazon is effective and aligned with our Leadership Principles.

Organizational Development and Planning

You will apply your deep business knowledge to inform long-term business decisions and priorities for your sites. You will partner with the business to drive the people strategy, aligning it with the broader Worldwide CS Amazon strategy. You will partner with senior teams to lead organization design and talent strategy, optimizing business objectives, talent acquisition activity, organization capability, communication plans, and succession planning. You will also be responsible for setting the site HR strategy and goals, integrating wider CS India HR priorities.

Organizational Health

You will engage with leaders to address workplace environment, team, and employee engagement issues, retention, and identify projects and programs to remedy. You will be able to identify larger risks with complex or sensitive investigations and engage legal counsel as needed. You will set strategy for compliance initiatives, directing change management as required.

Talent Management & Development

As the Senior Manager HR, you will partner with leaders to evaluate talent management metrics relative to the site. You will develop a talent strategy for your respective site, utilizing critical roles, top talent movement, forward-looking promotions, and succession planning. You would also collaborate with the business on compensation and benefits to ensure total rewards programs continue to effectively attract and retain employees. You will foster a culture of leaders developing leaders, drive development of senior leaders, and help define success metrics across levels.

People Management

You will demonstrate the ability to attract senior talent from multiple functions, both inside and outside of Amazon. You will be required to teach others how to determine the performance and leadership bar, facilitate understanding of broader organizational tenets and strategic goals for the department. You will audit site goals to ensure alignment against broader India and worldwide CS goals, remaining accountable for your own team's performance against goals. You will be required to set high performance standards for your team, consistently challenging the bar and performance, as well as effectively planning and advocating for people within your teams.

People Strategy

You will develop and communicate the CS India and site vision, supporting the broader organizational vision. You will ensure team culture consistently demonstrates alignment with leadership principles and visibly ties department decisions to leadership principles and tenets. You will hold overall accountability for the development and delivery of the site HR vision and strategy, in line with country and global business objectives, leadership principles, and tenets, holding all HR team members to account for their contribution and delivery.

Key Job Responsibilities

HR strategy for their Zone and vertical

Hire and develop talent in the HR team

BASIC QUALIFICATIONS

Master's Degree required in HR or related field

• 15 to 20 years of Human Resource leadership experience

• Experience in supporting large and distributed employee work groups

• Some experience in supporting large teams in contact center, manufacturing, Corporate environments

• Knowledge of employment laws

PREFERRED QUALIFICATIONS

Preferred qualifications

• MBA degree with specialization in HR

Prior experience leading, coaching, and mentoring direct reports and leading large HR teams with talented HR professionals

• Proven ability to use initiative in carrying out tasks

• Proven ability to prioritize tasks and to organize workload to assure that short timelines are met while having frequent interruptions.



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