Senior ServiceNow ITOM and ITAM Solutions Architect

3 days ago


OverseasInternationalRiyadhSaudi Arabia, India QBrainX Full time

About QBrainX

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We are a leading technology firm based in Riyadh, Saudi Arabia. Our mission is to deliver innovative solutions that transform the way businesses operate.

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Job Overview

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This role requires an experienced ServiceNow Developer with expertise in IT Operations Management (ITOM) and IT Asset Management (ITAM). The successful candidate will design, develop, and implement tailored solutions within our ServiceNow platform.

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Key Responsibilities:

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  • Develop and implement custom applications, integrations, and workflows using ServiceNow scripting languages (JavaScript, HTML, CSS).
  • Collaborate with stakeholders to gather requirements and ensure alignment with business objectives.
  • Configure and customize ServiceNow modules, including Discovery, Event Management, Asset Management, and Configuration Management Database (CMDB).
  • Design and develop automated processes to improve operational efficiency.
  • Integrate ServiceNow with other tools and systems using APIs and web services.
  • Conduct thorough testing and quality assurance to guarantee the reliability of developed solutions.
  • Maintain and enhance existing ServiceNow applications and services.
  • Ensure compliance with ITIL best practices and organizational policies.
  • Document solutions, processes, and changes for knowledge management and training purposes.
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Qualifications and Requirements:

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To be considered for this position, you must have:

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  • A Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5+ years of experience in ServiceNow development and administration.
  • Strong understanding of ITOM and ITAM processes and best practices.
  • Proficiency in ServiceNow scripting languages (JavaScript, HTML, CSS) and related technologies.
  • Familiarity with ServiceNow modules, particularly Discovery, Event Management, and Asset Management.
  • Knowledge of ITIL framework and its application within ServiceNow.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication skills, with the ability to work effectively with cross-functional teams.
  • ServiceNow Certified Application Developer (CAD) or Certified System Administrator (CSA) is highly desirable.
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What We Offer:

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In exchange for your expertise, we offer a competitive salary package, including:

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  • A salary range of approximately SAR 25,000 - 35,000 per month, depending on experience.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive benefits package, including health insurance and retirement savings plan.
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Language: English


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