Customer Service Expert

3 weeks ago


Chennai, Tamil Nadu, India Coreimpaqt-s Full time

Job Description:

Looking for a motivated and detail-oriented individual to join our team as a Customer Support Representative in the Banking Sector. The ideal candidate will have excellent communication skills and be able to handle customer inquiries efficiently.

About the Role:

This is a full-time position, working from our branch in Vadapalani, Chennai. As a Customer Support Representative, you will be responsible for providing top-notch customer service, handling inbound and outbound calls, and resolving customer queries in a timely and professional manner.

Responsibilities:

* Handle customer inquiries and resolve issues in a professional and courteous manner
* Provide excellent customer service and ensure customer satisfaction
* Work collaboratively with the team to achieve sales and customer service goals
* Develop and maintain a thorough knowledge of our products and services
* Meet or exceed productivity and quality standards

Requirements:

* Freshers or up to 1 year of experience in a similar role
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet productivity standards
* Basic computer skills and knowledge of customer service software

What We Offer:

* Competitive salary of 15 k to 22 k gross
* ESI and PF deductions
* On-role, permanent position
* Six days working with one day rotational off
* Notice period: Immediate to 15 days



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