Digital Transformation Consultant

3 weeks ago


Pune, Maharashtra, India WNS Global Services Full time
Job Description:

As a Digital Transformation Consultant at WNS Global Services, you will be responsible for delivering end-to-end contact center digital transformation projects for global clients. This includes running consulting engagements with Client CXOs and delivering on revenue targets.

Main Responsibilities:

  • Building curated transformation solutions for prospective and existing clients
  • Market research across best-in-class practices, contact center demands, and evolving trends
  • Manage end-to-end pre-sales activities for digital transformation – identify opportunity, pitch the right digital solution, solution building, business case creation
  • Developing and creating collateral, new capabilities working closely with cross-functional teams (internal and external)

Qualifications:

Graduate
Proven ability to work independently and as a team member
Good communication (written and oral) and interpersonal skills
Good organisational, multi-tasking, and time-management skills. Have the flexibility to travel domestically and internationally
Consulting services experience or experience of selling in a consultative environment



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