Customer Support Specialist
1 month ago
We are seeking a Customer Advocate to join our customer-centric team at New Relic, Inc.
About the RoleAs a Customer Advocate, you will play a pivotal role in driving customer retention, increasing adoption of our platform, and delivering expansion opportunities.
Key Responsibilities- Drive Retention: Mitigate churn for our serve self-subscription customers
- Increase Adoption: Support customer onboarding and account health checks, facilitate customer education and enablement
- Deliver Expansion: Grow revenue throughout the customer lifecycle as well as increase CRR (consumption run rate) for PAYG (Pay as you go) Customers
- Improve Customer Relationships: Engage with accounts at key moments in the customer journey & be their voice within New Relic
- Customer facing sales, renewals or customer success role in the SaaS industry
- Building, analyzing, and interpreting datasets
- Interacting with internal and customer teams at various levels of technical and non-technical depth
- Identifying key goals and steering customers with value-based discussions
- Using and learning new software
Bonus points if you have experience with G Suite, Salesforce, Groove, Periscope, or have a background in observability, performance monitoring, DevOps, or consumption-based platforms.
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Customer Service Manager
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Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full timeA key role within Aegis Customer Support Services Pvt Ltd, the Customer Service Manager will be responsible for managing a team of representatives offering customer support. The ideal candidate will have a thorough understanding of the customer service process and be able to oversee its implementation effectively.Key Responsibilities:Team Management: Manage...
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Customer Service Manager
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Customer Support Specialist
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Customer Support Specialist
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Customer Support Specialist
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Technical Customer Support Specialist
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Global Customer Support Specialist
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Customer Support Specialist
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Customer Support Liaison Specialist
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Customer Experience Support Specialist
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Bengaluru, Karnataka, India Tripgain Travel and Expense Management Solutions Full timeJob SummaryWe are seeking a highly skilled Customer Experience Support Specialist to join our team at Tripgain Travel and Expense Management Solutions.
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Customer Support Specialist
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Customer Support Specialist
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Bengaluru, Karnataka, India S2A Online Full timeAbout S2A Online">S2A Online is a leading IT staffing and recruitment company with a strong presence in Bangalore, India.">Job Overview">We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist. This is a full-time position based in Bangalore, Karnataka, India.">Key Responsibilities">">Provide...
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Technical Customer Support Specialist
1 month ago
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Customer Support Specialist
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Customer Support Specialist Team Lead
2 weeks ago
Bengaluru, Karnataka, India CodeMarks Enterprises Private Limited Full timeWe are seeking an exceptional Customer Support Specialist Team Lead to join our team at CodeMarks Enterprises Private Limited. This role offers a unique opportunity for a skilled professional to lead our customer support team and play a vital part in delivering excellent service to our clients.About the Role:The Customer Support Specialist Team Lead will be...
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Technical Support Specialist
1 week ago
Bengaluru, Karnataka, India Oracle Full timeOracle is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our global customer support team, you will be responsible for providing exceptional technical support to customers worldwide.Salary: $60,000 - $80,000 per yearAbout the RoleThis is an exciting opportunity to work with a leading technology company and make a...
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Bengaluru, Karnataka, India Zoko (YC W21) Full timeJob Title:Customer Support Specialist for WhatsApp CommerceAbout Zoko:Zoko is a leading provider of WhatsApp API solutions, empowering Shopify brands to manage sales, marketing, and customer support seamlessly on the popular messaging platform.Role Overview:We are seeking an experienced Customer Support Specialist to join our team. As a key member of our...
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Customer Service Support Specialist
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Customer Experience Support Specialist
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Bangalore-based Customer Support Specialist
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Bengaluru, Karnataka, India Arting Digital Private Limited Full timeJob Title: Customer Support SpecialistArting Digital Private Limited is seeking a skilled and enthusiastic Customer Support Specialist to join our team in Bangalore. This role involves providing exceptional support to customers, ensuring their satisfaction with our product.As a key member of our customer-facing team, you will be responsible for:Providing...