User Research Specialist for E-Learning Platform
6 hours ago
Wizdom is a leading e-learning platform that offers bite-sized summaries and insights of the world's best books, courses, and podcasts. Our mission is to make learning accessible and enjoyable for millions of users worldwide.
About the Role
We are seeking an experienced User Researcher to join our team at Wizdom. As a User Researcher, you will play a critical role in ensuring our products and services meet the needs and expectations of our users. Your primary responsibility will be to conduct user research, gather insights, and communicate findings to our product, design, and development teams.
What You'll Do
Conduct User Interviews: Conduct daily user interviews (remote or in-person) to gather qualitative data on user needs, behaviors, and pain points.
Engage with Users: Connect with users on a daily basis through various channels (e.g., in-app messaging, surveys, social media) to understand their experiences and gather feedback.
Analyze and Synthesize Findings: Analyze qualitative and quantitative data to identify key insights, patterns, and trends in user behavior.
Communicate Research Findings: Present your research findings in a clear and compelling manner to the product, design, and development teams through reports, presentations, and other formats.
Collaborate with Product Teams: Work closely with product managers, designers, and engineers to incorporate user research findings into the product development process.
What You'll Bring
Strong Communication Skills: Excellent verbal and written communication skills with the ability to effectively communicate research findings to diverse audiences.
User Research Expertise: Proven experience conducting user interviews, usability testing, and other user research methodologies.
Qualitative and Quantitative Research: Experience with both qualitative and quantitative research methods and the ability to synthesize findings from both.
Empathy and Curiosity: A genuine interest in understanding user behavior and a strong ability to empathize with users.
Analytical Skills: Ability to analyze data, identify patterns, and draw meaningful conclusions.
Collaboration: Ability to work effectively in a collaborative team environment.
Salary
$85,000 - $110,000 per year, depending on experience.
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